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Old 09-28-2011, 10:29 AM   #21
marnabear
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Default no ads and no Jessie video

I noticed today that there are no longer any ads on the right side of WW. Ordinarily I would be happy about this, but without the ads I cannot open the video in the Jessie room and I probably will not be able to see any prizes I might win on WKN. I do not have ads blocked by anything that I know of and they were there yesterday.

Is anyone else having this problem or can you all still get the Jessie video to work? I did see them this morning on my first account but I had not cleared cache yet and also could not see the new things in the wshop. After I cleared cache the ads went away.
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Old 09-28-2011, 10:34 AM   #22
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Default Re: Jessie video issues

yes, same here, a treat from fridge, but no video...
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Old 09-28-2011, 10:35 AM   #23
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Default Re: Jessie video issues

Tried on 5 accounts, it is not working
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Old 09-28-2011, 10:36 AM   #24
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Default Re: no ads and no Jessie video

I am not seeing the video ads either, but I can get the Jessie video to play and am getting the prize.

The ads shouldn't affect the video play in any case.
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Old 09-28-2011, 10:45 AM   #25
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Default Re: no ads and no Jessie video

Try Firefox Marnabear. I did not have the ads on the right of the screen using IE this morning but I had them using Firefox.

I can't check if that affects the video, because I don't get the video (regardless of any ads) since I am in Canada..
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Old 09-28-2011, 10:52 AM   #26
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Default Re: no ads and no Jessie video

I am using firefox and I can't get the jessie video to play either. I cleared my cache before starting so I could see the new items. I hope the video plays later
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Old 09-28-2011, 10:52 AM   #27
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Default Re: no ads and no Jessie video

No video for me on Fire fox
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Old 09-28-2011, 10:59 AM   #28
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Default Re: no ads and no Jessie video

I'm on FireFox and I can't see the video either. I can, however, get the free fruit from the fridge
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Old 09-28-2011, 11:06 AM   #29
ishing you peace and
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Default Re: Jessie video issues

Hi, I have not called yet as I am now unable to use Firefox, Ganz's preferred browser. I will still call, I was just trying different things to see if I could get any better results.

I am able to do the video on Safari. So all of you may want to try swithcing browser to either Safari or IE.

Good luck
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Old 09-28-2011, 11:11 AM   #30
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Default Re: Jessie video issues

Grrr! I can't play it either. If they stopped it, they wouldn't have the room still, so maybe it's a glitch. Since I had cleared cache on FF, I tried IE, but that didn't work either.
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