Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I have tried clearing cache and I even have run my CC cleaner but an item in my youngest daughters room has been stuck for DAYS no matter how many times I log her in or out. She wants it put on her table but when I try her monkey goes through the lamp like it is not there if I am in edit mode or not. It is a phantom lamp I can't remove it from the room either. That hummer is stuck but good ANY suggestions would be appreciated
You need to fill in the Customer Service form and send it to Ganz. You can find it on the front log-in page of the Webkinz site. Click on Customer Service, then near the bottom click on "I have something stuck". Fill in the necessary fields and send to Ganz. They'll unstick the item for you and, likely, you will find it sitting in your dock after they've "unstuck" it.
well, that has happened to me before... but there are two items (bookw) that just won't go away!!!
a long time ago, i had a book room. two books were always stuck.i changed the room to a christmas room, and they are still stuck. i tried the leave room/put it on a table/leave room/come back trick and that didn't work. i did the customer service thing, and still, no help. and this has been a long time, considering i have been a 2 year member since 2007. this was one of my first four rooms.
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