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Old 01-09-2011, 01:47 PM   #1
jml123456789
Webkinz :)
 
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Default I Love My Webkinz?

Ok, so I've been on everyday this week and I have hit the I love my webkinz. Yesterday I only had to click the button today and I would have the heart filled up. I get on today, and it said I had only hit the button yesterday. Does anyone have any ideas as it what this might be? I have filled the heart many times before with no prolems. Is anyone else having this problem? Can Ganz do anything about it? I have alot of questions, and I will be extremely grateful if someone can help.
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Old 01-11-2011, 11:24 AM   #2
Webkinz :)
 
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Default Re: I Love My Webkinz?

Yes, I have had this problem also. Everyday I log in to my account and then the next day I'll log in and it shows that I wasn't there yesterday, when clearly I was. This has been happening for the last 2 or 3 weeks. I want me prize for visiting every day.
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Old 01-11-2011, 11:35 AM   #3
Spike <3
Webkinz :)
 
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Default Re: I Love My Webkinz?

Weird. But no, I haven't had this problem.
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Old 01-11-2011, 11:40 AM   #4
Webkinz :)
 
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Default Re: I Love My Webkinz?

I have had this happen before. I find that if I exit out of it without pressing the button for the food and log out and back in it usually corrects itself.
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Old 01-11-2011, 11:53 AM   #5
Web Records!
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Default Re: I Love My Webkinz?

I've had several times where, even though I was on the account, the window to click on never came up. Some people have logged in 2-3 times before they finally got the window.

One person called Ganz to ask about this and was told that Ganz has no way to reset that Love My Webkinz window so that you get all the buttons full.

Bummer, huh? On the other hand, I have quite enough fire extinguishers, doodlez and wall prints. I'd like a bunch more coffees and tea pots!
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Old 01-11-2011, 12:07 PM   #6
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Default Re: I Love My Webkinz?

I think many people have been having this problem, unfortunately. Still, I haven't had an issue with the prizes yet. Maybe it has to do with your Internet server? Or it still could be a regular old glitch. Hope you and everyone can start getting their weekly prizes soon!
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Old 01-12-2011, 07:21 PM   #7
jml123456789
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Default Re: I Love My Webkinz?

Thanks for the help everybody. I hope you/we can find out why it is happening. I would like Ganz to be able to do something about this though.... I will try exiting out though. That is a good idea. Once again thank you all for the help. I just like knowing it isn't only happening me...
jj887 is offline Female
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