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Old 11-18-2010, 03:38 PM   #31
joi
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Default Re: I can't open my mail

Not fixed at all! I have tried IE8, Google Chrome and Fire Fox browsers and the mail won't open. We have 4 accounts and none of them can open mail.

Chrome seems to be the worst - the mail icon doesn't even show up!

IE and FF show the mail and the number of items, but neither will open them - they both cause the 'please wait' that never ends.

This is a Ganz problem, not a browser problem. It's been going on for weeks now and I wish they would fix it.
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Old 11-18-2010, 03:41 PM   #32
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Default Re: I can't open my mail

When you try opening your mail, if it doesn't load, try going somewhere else (like the KinzPost, for example). Your mail will probably pop up.

Tell me if this works.
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Old 11-18-2010, 05:34 PM   #33
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Default Re: I can't open my mail

View Post Originally Posted by iLuvWolves
When you try opening your mail, if it doesn't load, try going somewhere else (like the KinzPost, for example). Your mail will probably pop up.

Tell me if this works.
Unfortunately this doesn't work either, on any of my three browsers. But thanks for the suggestion.

This is just so frustrating!
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Old 11-18-2010, 11:21 PM   #34
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Default Re: I can't open my mail

View Post Originally Posted by joi
Unfortunately this doesn't work either, on any of my three browsers. But thanks for the suggestion.

This is just so frustrating!
Same here. The Mail list comes up, but when I click on a letter to open one, it either freezes completely so that I have to log off. Or it says 'please wait' for a minute or two, then goes back to where I can click anything I want, but the letter was not opened. These tricks don't work.

Ganz needs to fix it ... please ?????
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Old 11-19-2010, 07:01 PM   #35
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Default Re: I can't open my mail

I was able to use my mail one time in about 6 months. This is crazy! Something needs to be done.
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