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Old 11-12-2010, 06:25 PM   #11
ael613
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Default Re: I can't open my mail

Still can't open my mail. I tried 3 times.
dolphin9797 is offline Female
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Old 11-12-2010, 06:31 PM   #12
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Default Re: I can't open my mail

I had this problem yesterday....
I was using a new browser that I never viewed Webkinz in.
I tried logging out multiple times and logging back in and nothing would let me view my mail.
So I tried switching browsers and this worked for me. (:

Thought I'd share.
I hope this problem is fixed soon.

-Blythe
Blythe is offline Female
Old 11-15-2010, 08:25 PM   #13
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Default Re: I can't open my mail

Still can't open mail and I have like 16 letters waiting

I have not changed my browser and I don't want to. I hope Ganz thinks this is a glitch. I don't want to replace my IE just to try to make that one feature work.

Is anyone else still having this problem, or is it just me?
davidchrysostom is offline Male
Old 11-16-2010, 06:16 AM   #14
Akiro
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Default Re: I can't open my mail

Mine is not even working with a different browser. If it clicks on the mail it still will not open. i have tried all the tricks I have seen mentioned om WI and nothing is helping. I want to give some parties but not much use of even trying with this mess going on.
Blackdog is offline Female
Old 11-16-2010, 08:54 AM   #15
HAPPY DAYS
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Default Re: I can't open my mail

I am having the same problem, cannot open mail on any of my accounts. It goes into "please wait..." and hangs up. As always, it's great to know we are not the only one having a particular problem. I just wish they would get it fixed.
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Old 11-16-2010, 10:18 AM   #16
kathynew
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Default Re: I can't open my mail

I have not been able to receive mail or send mail or gifts for months now. I've called Ganz several times and they say the problem is on my end. When I am visiting my g-kids, it works, so it is probably my internet provider. I have satellite, because I live in the country. I'd like to know why it worked for years, and then all of a sudden quit working? I'm wondering if there is a patch or something we could download that would remedy this situation? It's frustrating!
kathynew is offline Female
Old 11-16-2010, 12:41 PM   #17
aurorasplace
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Default Re: I can't open my mail

I can not open mail either since yesterday!!
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Old 11-16-2010, 06:57 PM   #18
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Default Re: I can't open my mail

omg this is happening to me too i can't open my mail and i have like 17 messages i need to open
snowcrystal311 is offline Female
Old 11-16-2010, 06:57 PM   #19
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Default Re: I can't open my mail

I can't open my mail either! Plus my screen has gone blue and my account has gone totally wacky! I think Ganz doesn't like me.........LOL!!
cupcake00497 is offline Female
Old 11-17-2010, 10:37 AM   #20
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Default Re: I can't open my mail

I think this needs to be listed as a Major glitch, not a minor one
davidchrysostom is offline Male
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