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Old 10-01-2010, 10:32 AM   #1
I lOvE mY mAgIc DoG
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Default I am deluxe and no gift for me

Hi, I am starting this thread because the other one was closed. I just subscribed to deluxe September 1, 2010. I added the primary account and two additional accounts. One of the accounts received the deluxe gift box this morning but the primary account and the other account did not. I called Ganz and was told they will get back to me. They said others have experienced this issue. Has anyone else not received their gift box? Have you called Ganz and, if so, have the gotten back to you? My kids were very disappointed this morning.

Yes I am brand new to posting but I read here all the time.

Thanks.

I apologize. I just saw where another thread had been started. Please accept my apologies for starting this one.

Last edited by surprise; 10-01-2010 at 10:32 AM..
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Old 10-01-2010, 10:35 AM   #2
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Default Re: I am deluxe and no gift for me

Hi

I also have the same problem i didn't get to of my gifts as well i got my main one but not my other 2

I haven't called ganz as i live in United Kingdom and it costs alot but if i have to i will

I will see what they come back with

thanks for the info and the thread
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Old 10-01-2010, 10:38 AM   #3
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Default Re: I am deluxe and no gift for me

We did not get our boxes on 4 accounts. Only the main account received its box. Kids are bummed!
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