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Old 02-01-2012, 08:50 AM   #1
Kafeebunny
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Default Huge amounts of repeat pet birthday mail from Ganz : will not go away!

I logged in this morning to find 30 unread kinzposts, all letters from Ganz wishing my pets a happy birthday.

The dates are all wrong, too, and I have multiple letters for the same pets. I only have 20 pets, but I had 30 birthday letters.

A huge amount of birthday cake showed up in my dock, too.

At first I thought I was mistaken, and I was reading the read mail instead of the unread mail, but the notifications begin to go away after I read the letters so I know they are new. In addition, some of my recently adopted pets (adopted in January) received birthday letters with 2011 dates.


Click the image to open in full size.

Click the image to open in full size.

Click the image to open in full size. (*this picture was taken after I had already cleared 8 notifications)

Click the image to open in full size.



After logging out (with 21 notifications remaining) and back in, the glitch is still there, but even worse:
I had 35 unread letters!!

I cleared 1 letter (leaving me with 34 remaining) and tried logging in and out again, only to find 35 letters back in my kinzpost.

I am afraid to log in again because I don't want Ganz to think I am exploiting this glitch for birthday cake.


Additionally, my read kinzposts are all messed up, showing only 2011 dates and none of my recent mail. The recent birthday letters do not show up on the read mail, either.

Account information
Not deluxe (recently expired a few days ago)
American account
Server 9
Glitch occurred 2/1/12 at about 8:30 am
It might be worth noting that this happened during one of the "full" times in WW, when you might need to wait in line to get in.



UPDATE: These letters will absolutely not clear. They keep reappearing! I think I'm going to call Ganz, and I will report back here when I find out what's going on.


Last edited by Kayfookey; 02-01-2012 at 06:15 PM..
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Old 02-01-2012, 08:52 AM   #2
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Default Re: Huge amounts of repeat pet birthday mail from Ganz when it's not my pets' birthdays

I got that too -- AND no deluxe gift was waiting. Oh, these glitches!!
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Old 02-01-2012, 08:56 AM   #3
elcome aboard
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Default Re: Huge amounts of repeat pet birthday mail from Ganz when it's not my pets' birthdays

Lucky you Happy birthday and Bonne Appétit (Too bad you can't sell back that cake though but at the speed those pets get hungry (when not doing a challenge, that is) you can be sure you will get through it all)
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Old 02-01-2012, 08:57 AM   #4
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Default Re: Huge amounts of repeat pet birthday mail from Ganz when it's not my pets' birthdays

wow i wish i could log back in! i want free cake haha
my computer kicked me out and now i have to "wait in line"
my gift box was there when i logged in the first time though, i already opened it...
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Old 02-01-2012, 12:21 PM   #5
it's Olive ♥
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Default Re: Huge amounts of repeat pet birthday mail from Ganz when it's not my pets' birthdays

Lol wow.
Enjoy the cakes.
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Old 02-01-2012, 06:16 PM   #6
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Default Re: Huge amounts of repeat pet birthday mail from Ganz : will not go away!

UPDATE: These letters will absolutely not clear. They keep reappearing! I think I'm going to call Ganz, and I will report back here when I find out what's going on.
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Old 02-02-2012, 09:03 AM   #7
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Default Re: Huge amounts of repeat pet birthday mail from Ganz : will not go away!

View Post Originally Posted by Kayfookey
UPDATE: These letters will absolutely not clear. They keep reappearing! I think I'm going to call Ganz, and I will report back here when I find out what's going on.
I cleared 35 of mine yesterday and they came back twice! I have tons of birthday cakes and wish I could sell them but you can't . Thanks for reporting this glitch, I hope it is fixed soon.
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Old 02-02-2012, 09:55 AM   #8
lol
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Default Re: Huge amounts of repeat pet birthday mail from Ganz : will not go away!

I am guessing it's a glitch, not just you sense it is happening to do many others.
You say they keep coming back when you delete them?
I would call ganz, maybe they already know that thi is happening and are trying to fix it now
Good luck and have fun with all your cake!
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