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Old 09-17-2011, 02:48 PM   #1
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Default How to clear out Old Kinzposts

I had an invite to a party. When I tried to double check the kinzpost to see what color zone, it only had really old mail in there. Is there a way to clear it so it will keep my newest mail?

Last edited by MaryEllenMc; 09-17-2011 at 06:46 PM.. Reason: Recieved Answer
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Old 09-17-2011, 05:27 PM   #2
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Default Re: How to clear out Old Kinzposts

I don't think it's possible to do that at this point.
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Old 09-17-2011, 05:39 PM   #3
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Default Re: How to clear out Old Kinzposts

I'm sorry, but that is impossible .
Please mark to choose best answer and close
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Old 09-17-2011, 07:05 PM   #4
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Default Re: How to clear out Old Kinzposts

Does anyone know if we can call Ganz and ask them to clear out our old mail?.....I remember reading on a thread somewhere that someone had a problem with a frozen account/dock and Ganz had to dump/eliminate a bunch of stuff from the dock......the person was talking about how they had to make the decision to let go of all the food they had been holding among other things

Anyway....If Ganz can do that they can certainly clear the mail......so....has anyone ever asked?
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Old 09-22-2011, 10:17 PM   #5
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Default Re: How to clear out Old Kinzposts

I don't know if they can do that but I do have a PH# for Webkinz. Keep it handy!
866-932-5499 Monday thru Friday 9am - 6pm eastern time.
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Old 09-22-2011, 10:25 PM   #6
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Default Re: How to clear out Old Kinzposts

I have noticed in my mail that the old is mixed up with the new mail. I have to check it all to find the most recent ones. After I read my mail I have to go back to check the same as you on Party Invites and have to look through all the mail to find the most recent. If you haven't already checked through it all you may want to. I hope you find it.
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Old 09-23-2011, 12:47 AM   #7
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Default Re: How to clear out Old Kinzposts

gomommu is correct - the mail is out of order. You just have to look in order to find the correct date for the invitation.

But if you are invited to a party you don't really have to worry about the color zone - just the time of the party. Be in your room a little before the party starts and when the party button appears you will be taken to the correct zone. You don't have to turn your phone on first.
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Old 09-23-2011, 01:04 AM   #8
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Default Re: How to clear out Old Kinzposts

I would LOVE to be able to clear out old mail and notices of kinzposted items. I wonder why we can't. Why can't they do it for us every few months?
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Old 09-23-2011, 06:18 AM   #9
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Default Re: How to clear out Old Kinzposts

View Post Originally Posted by MaryEllenMc
I had an invite to a party. When I tried to double check the kinzpost to see what color zone, it only had really old mail in there. Is there a way to clear it so it will keep my newest mail?
Goodmorning MaryEllen and everyone here trying to deal with kinzpost dilemnas.
My mail too is all jumbled up and I cannot access anything after August 3rd. I really hope Ganz addresses this soon. It is really frustrating for me and makes playing in ww less appealing.
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Old 09-29-2011, 06:06 AM   #10
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Default Re: How to clear out Old Kinzposts

I also have a full mailbox and would like to be able to delete things myself, but Ganz has not programmed it to give us that ability. I wanted to double check on a gift someone gave me, and the post simply was no longer there. Just old stuff. I scrolled up and down several times looking for the post, going slowly so that I wouldn't miss anything, and the newest thing just wasn't there. I do think this is a glitch, because you used to always be able to see the newest stuff, and they would get rid of old stuff occasionally so that you didn't have near so many things in your in-box. For parties, I always either try to take a screen shot with my camera when I open the invitation or write it down on a note so that I remember the day and time to make sure I am in my room. Marnabear is correct about not needing to know the color zone. As long as you are there at the right time, the Go to party button should appear, although sometimes I have to go from room to room to "encourage" it to show up.
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