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Old 09-01-2010, 03:40 PM   #1
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Default Home Before Dark error!!!

I just played Home Before Dark and when I was finished, I did't get the money or the points.
It said: oops....... sorry, an error occured while playing this game. Your score will not be submitted and your Kinzcash will not be awarded.



who has the same problem and what can i do?

it should have been 118 kc
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Old 09-01-2010, 08:19 PM   #2
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Default Re: Home Before Dark error!!!

I have never had this problem, sorry. Try clearing your cache if it happens often. If it was just a one time thing, then leave it alone.
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Old 09-02-2010, 04:11 AM   #3
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Default Re: Home Before Dark error!!!

I had that same problem! It's happened before, usually when I win more than 500KC, but this time I had only won 250 and got the error. Frustrating!

With the big jackpots I've called and complained and [notranslate]Ganz[/notranslate] has awarded the KC.
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Old 09-02-2010, 07:03 AM   #4
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Default Re: Home Before Dark error!!!

That must have been frustrating after working so hard to earn that KC. I am sorry that you didn't get it.

Although I have not heard of this problem with Home After Dark, I do know that many of the games seem to have problems when you get into the higher levels.

If you want to ask for help with it you can call [notranslate]Ganz[/notranslate] at 1-866-Webkinz.

Congratulations for doing so well, I hope that you are able to exceed that score the next time you play it. (and that you get the money! )
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Old 09-02-2010, 11:21 AM   #5
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Default Re: Home Before Dark error!!!

i have had this problem before with the goobers lab game. i logged out, then when i logged back in i had the 100 kinzcash added to my kinzcash! but i am sorry you didnt get the 118 kinzcash! maybe you should try contacting [notranslate]ganz[/notranslate] about this! I hope this helped!
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Old 09-02-2010, 12:45 PM   #6
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Default Re: Home Before Dark error!!!

It happens everytime i play it. well, my problem is, i live in Germany and not in the USA... I played it on another account and it happened there too. and it happened in cash cow too, when i got into the higher ranges (like over 200 kc).
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Old 09-02-2010, 03:25 PM   #7
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Default Re: Home Before Dark error!!!

It started yesterday doing that with me and I thought it was part of the horrid swarm of bugs from the "maintenance"
But it is still going on today normal game in the 120s kc and same message. Hopefully they fix this with the 3 HOURS of maintenance they have scheduled
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Old 09-02-2010, 05:43 PM   #8
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Default Re: Home Before Dark error!!!

This just happened to me!!! I was sooooo happy I finally got to Level 6 for the first time EVER, and even though I only won 79 KC I got this error message that said my score would not be submitted, etc.

This can't possibly be because of too high a score -- it's only 79KC!!!!!


AAAARGH!!!


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Old 09-03-2010, 09:13 AM   #9
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Default Re: Home Before Dark error!!!

I tried it at the tournament arena - quick tournaments - and it was there the same! I had level 13 and over 200 kc, that's not fair



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Old 09-03-2010, 08:09 PM   #10
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Default HOME BEFORE DARK ERROR

Played yesterday and again today and both times received an error message saying that an error was encountered, my score would not be counted, and the kinzcash would not be posted to my account. This is my favorite game and I play it every day. My score was not my highest and I believe I only made it to the 8th and 10th levels.

Help!
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