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Old 10-27-2010, 04:49 PM   #1
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Default Hamsters: Code not valid!

I bought both of my daughters hamsters today from a local store. They were both brand new fully sealed and it is a authorized dealer. Both codes when entered on their accounts say : "Not valid code!"

Has this happened to anyone else? I called Ganz and they had me email pictures of the codes with info about the accounts. I have not heard back from them and my daughters are very unhappy. So am I. I can't imagine the store will take them back since they are now open, but so far, I am out all my money for absolutly nothing and instead of happy girls, I have upset ones....

Has this happened to anyone else? If so were you able to get it resolved? Does anyone have any other advice to offer?
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Old 10-27-2010, 04:53 PM   #2
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Default Re: Hamsters: Code not valid!

The very same thing happened to my brother when he was trying to log his Spooky mazin' hamster on
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Old 10-27-2010, 04:57 PM   #3
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Default Re: Hamsters: Code not valid!

Hmmmm weird! I dont know because I have never adopted one. Sorry!
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Old 10-27-2010, 05:02 PM   #4
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Default Re: Hamsters: Code not valid!

There was a problem this morning with entering codes. webkinz tweeted earlier that they should be working now.
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