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Old 11-19-2010, 12:56 AM   #51
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Default Re: Hamster Hamlet not awarding prizes

Re-opening this thread since it appears that the problem is back...
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Old 11-19-2010, 01:36 AM   #52
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Default Re: Hamster Hamlet not awarding prizes

Thanks, Webberlily! After a few days of the gift grab not loading, I was able to get in tonight, but there were no coins to collect. I was able to grab three gifts, but the items (two winding snakes and a golf room) were not added to my inventory.
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Old 11-19-2010, 01:39 AM   #53
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Default Re: Hamster Hamlet not awarding prizes

View Post Originally Posted by Webberlily
Re-opening this thread since it appears that the problem is back...
So are the rooms and tubes not showing up, or are the gifts all moolah again?

I do the mazes and hamlet for my mom, and she doesn't care about the maze building, she just wants the moolah to buy the WW items.
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Old 11-19-2010, 01:51 AM   #54
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Default Re: Hamster Hamlet not awarding prizes

View Post Originally Posted by auntjenny7
So are the rooms and tubes not showing up, or are the gifts all moolah again?

I do the mazes and hamlet for my mom, and she doesn't care about the maze building, she just wants the moolah to buy the WW items.
For me, the gifts were all rooms and tubes, but they didn't actually appear in my inventory. In addition, there were no coins to collect. I definitely prefer the moolah, too, but the gift grab is yielding neither.
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Old 11-19-2010, 05:47 AM   #55
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Default Re: Hamster Hamlet not awarding prizes

I had the same thing with finally receiving rooms and tubes, but no moolah to be seen. I'll have to check my inventory to see if the items were placed there or not.
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Old 11-19-2010, 12:40 PM   #56
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Default Re: Hamster Hamlet not awarding prizes

I was so excited that the gift grab finally worked this morning! I got the teleporter room and a long, curly tube. I got one other tube, but it was just a regular one. I just went to look in my area to design my maze, and the new items were not there. So it seems to work, but I got nothing.
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Old 11-19-2010, 03:41 PM   #57
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Default Re: Hamster Hamlet not awarding prizes

I'm glad you pointed this out: I hadn't noticed, but I found two rooms and a tube last night, and none of them was added to my inventory. How disappointing!
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Old 11-19-2010, 03:44 PM   #58
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Default Re: Hamster Hamlet not awarding prizes

We found the medival catupult, the ferris wheel and a winding tube. Played about three hours ago, was not added to inventory, cleared cache, rebooted, still not in inventory.
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Old 11-19-2010, 07:18 PM   #59
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Default Re: Hamster Hamlet not awarding prizes

I called Ganz this afternoon, and spoke to a very helpful and very nice customer rep. She said that she could award me those things that I didn't get today. It took her a while to find the teleport device, and I told her not to worry about the curly tube. I was excited over the teleport room because you can only buy it with amazing moolah if you have three hamsters, and since I only have one, I would not have been able to purchase it. She told me that they are working on the issue, and then asked if there were any other problems. Most of them were things that Ganz already knows about and is working on, but it was still good to be able to give some input on it. I told her that many of us are having problems with the unity player crashing and kicking us out after playing in the hamster area. Hopefully, they will be able to get all these issues sorted out soon. In the meantime, I will keep enjoying playing with my hamster! Have a great day, everybody.
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Old 11-19-2010, 09:38 PM   #60
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Default Re: Hamster Hamlet not awarding prizes

I didn't check my room totals, but I know I'm not getting any moolah. Thanks for opening this...I will keep track of what I miss..
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