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Old 10-28-2010, 08:28 PM   #1
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Default Hamster Hamlet not awarding prizes

On both my accounts today, I was not awarded prizes in the Gift Grab section of Hamster Hamlet. Called Ganz, they seemed to be unaware of the issue. Anyone else not getting there rooms or tubes?

Last edited by Webberlily; 11-19-2010 at 12:55 AM.. Reason: re-opening thread, glitch is back
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Old 10-29-2010, 03:48 AM   #2
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Default Re: Hamster Hamlet not awarding prizes

Peanut

I have had problems with the gift grab also - I have a post in the hamster section when I played the game wouldn't count my gifts I thought I was doing something wrong myself.

yesterday I played and finally got 3 gifts BUT all were money not sure if that's how it should be but at least I got something
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Old 10-29-2010, 07:13 AM   #3
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Default Re: Hamster Hamlet not awarding prizes

Me and my brother both haven't received any of our Gift Grab prizes for the past two days.

I hope Ganz can fix this, or at least be aware of it, because I lost almost five tubes.
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Old 10-29-2010, 11:23 AM   #4
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Default Re: Hamster Hamlet not awarding prizes

View Post Originally Posted by bangkokyankee
Peanut

I have had problems with the gift grab also - I have a post in the hamster section when I played the game wouldn't count my gifts I thought I was doing something wrong myself.

yesterday I played and finally got 3 gifts BUT all were money not sure if that's how it should be but at least I got something
That is what happened on my daughter's account, she received the moolah, but no prizes.

I called Ganz and had them put my rooms in for me on one account. I hope they fix this soon.

Tried again today, received my 150 moolah but no tube...

Last edited by Peanut958; 10-29-2010 at 11:34 AM..
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Old 10-29-2010, 11:46 AM   #5
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Default Re: Hamster Hamlet not awarding prizes

Here I thought I was lucky getting moolah - so the tubes and rooms are the real prizes ??

live and learn thanks Barb
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Old 10-29-2010, 04:02 PM   #6
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Default Re: Hamster Hamlet not awarding prizes

I will have to keep track. On my main account, I have so many rooms built that I never paid attention. I know that on one account where I have only 1 hamster, I am getting the rooms because the room showed up in my inventory and it was a room that was locked (where my hamster could not build it).
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Old 10-29-2010, 06:35 PM   #7
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Default Re: Hamster Hamlet not awarding prizes

My DD & DS had the same problem yesterday. She received an elevator tube that never showed up in her hamster dock. They have been unable to go to hamster hamlet today (more than 24 hours since they last played). It is still showing the clock on there. Is anyone else having this same problem?http://www.webkinzinsider.com/forum/.../undecided.gif
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Old 10-29-2010, 08:08 PM   #8
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Default Re: Hamster Hamlet not awarding prizes

I can see from Snowcrystal's post I'm going to have to explore my Mazing hamsters more.

I haven't even tried building anything yet - just done the finda mazes and speed mazes - got most of the trophys - now today when I open Mazing hamsters I'll have to figure how to see my inventory of stuff.

When I play hamsters I can open just the hamster window otherwise my ancient laptop goes crazy. I think hamsters takes a lot of power to play or something like that.
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Old 10-29-2010, 11:44 PM   #9
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Default Re: Hamster Hamlet not awarding prizes

View Post Originally Posted by mommytors
My DD & DS had the same problem yesterday. She received an elevator tube that never showed up in her hamster dock. They have been unable to go to hamster hamlet today (more than 24 hours since they last played). It is still showing the clock on there. Is anyone else having this same problem?http://www.webkinzinsider.com/forum/.../undecided.gif
I had the same problem until someone here on Webkinz Insider told me that the Hamster Hamlet gift grab resets at 8pm Kinztime (on American accounts -- I am not sure about Asian or European accounts). (I even called customer service about it the other day and they told me it resets at midnight. I think the people here on WI know more than their customer service reps!)
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Old 10-29-2010, 11:47 PM   #10
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Default Re: Hamster Hamlet not awarding prizes

View Post Originally Posted by bangkokyankee
I can see from Snowcrystal's post I'm going to have to explore my Mazing hamsters more.

I haven't even tried building anything yet - just done the finda mazes and speed mazes - got most of the trophys - now today when I open Mazing hamsters I'll have to figure how to see my inventory of stuff.

When I play hamsters I can open just the hamster window otherwise my ancient laptop goes crazy. I think hamsters takes a lot of power to play or something like that.

The same with me! If I have more than 1 window open when I am playing with the 3D hamsters, then my laptop gets unresponsive (and my laptop is not new, but it is not ancient either!)

The Halloween room will be gone in a few days, so make sure you have your hamster build one of those before it's gone. Also, the Halloween mazes will be gone, so don't forget to get your Halloween trophy (by completing all the mazes in the Halloween set).
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