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-   -   FIXED Hamster Hamlet not awarding prizes (http://www.webkinzinsider.com/forum/glitch-reports-285/hamster-hamlet-not-awarding-prizes-661706/)

Peanut95810-28-2010 08:28 PM

Hamster Hamlet not awarding prizes
 
On both my accounts today, I was not awarded prizes in the Gift Grab section of Hamster Hamlet. Called Ganz, they seemed to be unaware of the issue. Anyone else not getting there rooms or tubes?

bangkokyankee10-29-2010 03:48 AM

Re: Hamster Hamlet not awarding prizes
 
Peanut

I have had problems with the gift grab also - I have a post in the hamster section when I played the game wouldn't count my gifts I thought I was doing something wrong myself.

yesterday I played and finally got 3 gifts BUT all were money not sure if that's how it should be but at least I got something

stargazer110-29-2010 07:13 AM

Re: Hamster Hamlet not awarding prizes
 
Me and my brother both haven't received any of our Gift Grab prizes for the past two days.

I hope Ganz can fix this, or at least be aware of it, because I lost almost five tubes.

Peanut95810-29-2010 11:23 AM

Re: Hamster Hamlet not awarding prizes
 
Quote:

Originally Posted by bangkokyankee (Post 21190695)
Peanut

I have had problems with the gift grab also - I have a post in the hamster section when I played the game wouldn't count my gifts I thought I was doing something wrong myself.

yesterday I played and finally got 3 gifts BUT all were money not sure if that's how it should be but at least I got something

That is what happened on my daughter's account, she received the moolah, but no prizes.

I called Ganz and had them put my rooms in for me on one account. I hope they fix this soon.

Tried again today, received my 150 moolah but no tube...

bangkokyankee10-29-2010 11:46 AM

Re: Hamster Hamlet not awarding prizes
 
Here I thought I was lucky getting moolah - so the tubes and rooms are the real prizes ??

live and learn thanks Barb

SnowCrystal10-29-2010 04:02 PM

Re: Hamster Hamlet not awarding prizes
 
I will have to keep track. On my main account, I have so many rooms built that I never paid attention. I know that on one account where I have only 1 hamster, I am getting the rooms because the room showed up in my inventory and it was a room that was locked (where my hamster could not build it).

mommytors10-29-2010 06:35 PM

Re: Hamster Hamlet not awarding prizes
 
My DD & DS had the same problem yesterday. She received an elevator tube that never showed up in her hamster dock. They have been unable to go to hamster hamlet today (more than 24 hours since they last played). It is still showing the clock on there. Is anyone else having this same problem?http://www.webkinzinsider.com/forum/.../undecided.gif

bangkokyankee10-29-2010 08:08 PM

Re: Hamster Hamlet not awarding prizes
 
I can see from Snowcrystal's post I'm going to have to explore my Mazing hamsters more.

I haven't even tried building anything yet - just done the finda mazes and speed mazes - got most of the trophys - now today when I open Mazing hamsters I'll have to figure how to see my inventory of stuff.

When I play hamsters I can open just the hamster window otherwise my ancient laptop goes crazy. I think hamsters takes a lot of power to play or something like that.

SnowCrystal10-29-2010 11:44 PM

Re: Hamster Hamlet not awarding prizes
 
Quote:

Originally Posted by mommytors (Post 21194851)
My DD & DS had the same problem yesterday. She received an elevator tube that never showed up in her hamster dock. They have been unable to go to hamster hamlet today (more than 24 hours since they last played). It is still showing the clock on there. Is anyone else having this same problem?http://www.webkinzinsider.com/forum/.../undecided.gif

I had the same problem until someone here on Webkinz Insider told me that the Hamster Hamlet gift grab resets at 8pm Kinztime (on American accounts -- I am not sure about Asian or European accounts). (I even called customer service about it the other day and they told me it resets at midnight:idjut2:. I think the people here on WI know more than their customer service reps!)

SnowCrystal10-29-2010 11:47 PM

Re: Hamster Hamlet not awarding prizes
 
Quote:

Originally Posted by bangkokyankee (Post 21195496)
I can see from Snowcrystal's post I'm going to have to explore my Mazing hamsters more.

I haven't even tried building anything yet - just done the finda mazes and speed mazes - got most of the trophys - now today when I open Mazing hamsters I'll have to figure how to see my inventory of stuff.

When I play hamsters I can open just the hamster window otherwise my ancient laptop goes crazy. I think hamsters takes a lot of power to play or something like that.


The same with me! If I have more than 1 window open when I am playing with the 3D hamsters, then my laptop gets unresponsive (and my laptop is not new, but it is not ancient either!)

The Halloween room will be gone in a few days, so make sure you have your hamster build one of those before it's gone. Also, the Halloween mazes will be gone, so don't forget to get your Halloween trophy (by completing all the mazes in the Halloween set).


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