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Old 12-18-2010, 11:14 AM   #21
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Default Re: Great. Dock won't load again.

i'm clueless on what server i'm on, (does anyone know how to tell on IE?) but i have a large dock & it's not been loading at all today. I've been having this problem most of the week. =P
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Old 12-18-2010, 11:27 AM   #22
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Default Re: Great. Dock won't load again.

Server 1 isn't loading DS's dock. It wasn't working yesterday around 5PM Eastern Time when I tried to show him his Castle Keep Quick Draw win, and is still down. No good on IE, FireFox, or Chrome , and have tried getting from storage, kinzposting a gift, WShop, and KinzStyle outlet. Nuffin'.
On the plus side, though, I can kins post on all three browsers again. (but not with this account)

It seems like all our accounts are running significantly slower than usual. Even the login page is taking a while to load.. Time to invest in more servers?

View Post Originally Posted by dancerchick914
i'm clueless on what server i'm on, (does anyone know how to tell on IE?) but i have a large dock & it's not been loading at all today. I've been having this problem most of the week. =P
The only way I know on IE is to look through your Temp. Internet Files. Click the filename column to alphabetize, then scroll down to www.webkinz items. Look for wapiX somewhere in the file name. X will be the server number. Multiple accounts make this hit or miss, though. There may be an easier way, but that's how I do it for IE. Besides, why do it the easy way? Do it the hard way- it's easier.

Last edited by bronkinz; 12-18-2010 at 11:49 AM..
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Old 12-18-2010, 11:38 AM   #23
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Default Re: Great. Dock won't load again.

This has happened to me today. I only have like 120 items in there mostly food. And guess what? The food is hidden so I can't feed my starving pet.
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Old 12-18-2010, 11:51 AM   #24
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Default Re: Great. Dock won't load again.

Glad to know it's not just me! Dock won't load, can't get in the Wshop to buy food, my donkey Dominick is starving!!! Can't play games, daily activities, or the communal contest. What is Ganz doing to resolve this???!!!
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Old 12-18-2010, 11:54 AM   #25
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Default Re: Great. Dock won't load again.

View Post Originally Posted by ArkMama
I don't have Google Chrome and Safari installed yet. I think I will do that this weekend....

Isn't aggravating that we need to switch between browsers depending on what we need to do on our accounts? IE may have the "please waits..." But at least it will load large docks!
True, it is helpful to know what you can and can't do in browsers.
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Old 12-18-2010, 12:00 PM   #26
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Default Re: Great. Dock won't load again.

Looks to me like the site is choking on traffic. I got in fine at 6:30 this morning. After 9:00 AM, it's been too slow to use. You wait a long time for the home page to load then dock won't load. I sign out before the hunger meter starts dropping since I can't feed them.
I'm really frustrated and annoyed. The site isn't usable like this. If they can't handle the traffic without long waits they should at least prevent the hunger/happy/healthy meters from dropping while we wait for them.

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Old 12-18-2010, 12:04 PM   #27
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Default Re: Great. Dock won't load again.

I am frustrated too! I'm on server 10 and it load my dock, can't feed my pets. Super slow to try and do anything!!!
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Old 12-18-2010, 12:21 PM   #28
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Default Re: Great. Dock won't load again.

My pet is hungry and I cannot feed her. Can not log off log on because....this just causes the hunger to grow faster!!! On IE no idea which server but service has been spotty all week
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Old 12-18-2010, 02:04 PM   #29
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Default Re: Great. Dock won't load again.

I'm on server 12 also and am unable to load my dock. Everything is at turtle speed... and getting please wait trying to do anything!

On the other hand however, my spare account is on server 15 and isn't having any "please wait" or dock loading issues at all.
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Old 12-18-2010, 02:15 PM   #30
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Default Re: Great. Dock won't load again.

So far I haven't been able to load my dock in either Firefox of IE. I think maybe there's too much traffic for the site to handle.
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