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Old 01-18-2010, 02:51 AM   #11
Wacky and
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Default Re: Granting access to KinzChat Plus doesn't seem to work :(

All I know is this is what my acct in both Euro and Asian look like.
And Gantz told me I can't have kcp in these accts?
And I am an adult.
I think they don't know what is going on sometimes maybe?

Click the image to open in full size.I only have one tree
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Old 01-18-2010, 10:08 AM   #12
~2 Days Til ~ Disney
Banned
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Default Re: Granting access to KinzChat Plus doesn't seem to work :(

View Post Originally Posted by aug2168
All I know is this is what my acct in both Euro and Asian look like.
And Gantz told me I can't have kcp in these accts?
And I am an adult.
I think they don't know what is going on sometimes maybe?

Click the image to open in full size.I only have one tree

I only have 1 tree too . Webberlilly Did you ask Ganz for KC t on your Asian accnts ?? Do you think you can ask them if you have 1 tree I wonder why you have two ??


I hope this glitch is fixed soon for you , granting your acess.
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Old 01-20-2010, 09:55 PM   #13
oot!
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Default Re: Granting access to KinzChat Plus doesn't seem to work :(

Hi everyone! Thanks for sharing your thoughts and experiences.

I phoned Ganz this morning who confirmed that this is a glitch on their end. They told me to keep checking their news site for updated info on when the glitch will be fixed. I hope they fix this soon!
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Old 01-20-2010, 09:57 PM   #14
~2 Days Til ~ Disney
Banned
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Default Re: Granting access to KinzChat Plus doesn't seem to work :(

View Post Originally Posted by Calciferia
Hi everyone! Thanks for sharing your thoughts and experiences.

I phoned Ganz this morning who confirmed that this is a glitch on their end. They told me to keep checking their news site for updated info on when the glitch will be fixed. I hope they fix this soon!

Thanks for letting us know I hope they fix it soon .
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Old 01-22-2010, 12:30 PM   #15
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Default Can't grant kinzchat plus

Hi Everyone,
So here is my glitch. I openend a new account for my family and went to the parent area to grant him access to kinz chat plus for the clubhouse. I did what I was sopose to and I just kept going back to the begining. I would like for this to be posted and also to see how many other people this is happenening to also. I have tried for the last 3 days and not sure how long this has been going on since the last time I openend a new account was over a year ago with no problems before. Thanks for reading.
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Old 01-22-2010, 04:52 PM   #16
onderwoman.
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Default Kinzchat PLUS trouble!

Hi!
When I try to grant myself Kinzchat PLUS (my parents approved!) I get the E-mail, but the link just takes me to the Parents Area section!
And would you please not suggest that my parents blocked me or prevented me--because I know they didn't!
Has anyone else been having this problem?

~Ree
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Old 01-22-2010, 04:58 PM   #17
ShootingStars•°˜”° ҉
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Default Re: Kinzchat PLUS trouble!

Maybe you should clear your cache?

if you don't know how, here's a link.

http://www.webkinzinsider.com/forum/...-cache-534364/
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Old 01-22-2010, 05:21 PM   #18
horan's bed
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Default Re: Kinzchat PLUS trouble!

Hm......that's never happened to me or anyone I know. Like mickey26 said, try clearing cache. Good luck!
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Old 01-22-2010, 05:38 PM   #19
onderwoman.
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Default Re: Kinzchat PLUS trouble!

I'm not aloud....
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Old 01-22-2010, 05:39 PM   #20
horan's bed
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Default Re: Kinzchat PLUS trouble!

I would suggest waiting a few days, one or two, then try again. If that still doesn't work, then try contacting GANZ.
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