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Old 03-06-2012, 01:21 PM   #101
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Default Re: GLITCHED AND DISAPPEARING BOXES OF CHOCOLATES ~ Adventure Park Valentine Quest - read this

View Post Originally Posted by MysticZon
Hi Beautykinz. Yeah, the chocolates were moved to the correct section of the dock on February 29th's maintenance.

As for the "I Dream in Pink" CD covers, if you drag them into your pet's room, this will initiate a download of the "I Dream in Pink" POTM video as sung by teen jazz sensation Nikki Yanofsky. The file will download to your default music folder on your hard drive (or wherever you have your music downloads saved to). I only dragged one CD into my pet's room, so I don't know what happens if you drag more than one. You'll probably get a message that says "I Dream In Pink.mp3 file already exists. Do you wish to overwrite it?" In which case you could say YES or CANCEL the download. Aside from the one, I had the CDs in my docks converted to the Sweet Superstar Mic back in October 2011 by phoning Ganz.

As for the pixie pod seeds, I have not called Ganz about them because I'm still working on getting my 31 missing Lorax gift boxes and I can only call them about one problem at a time. These days, the phone lines are busy for hours on end (gotta keep hitting redial) and when I did get through, I was in a holding sequence for about half an hour before my call was answered by a Rep who took my account information down (all 31 accounts) and said a technician would deal with my issue within a few days. This was yesterday, March 5th. So we'll see what time tells.

However, I did read on another thread if you phone or email Ganz, they will remove the pixie pod seeds from your dock but the seeds will NOT be added to the Pachinko game !! By asking Ganz to fix the problem you forfeit your seeds ~ not that they're doing me any good in my docks but still ... I'm actually pretty good at the Pachinko game and usually 7 out of 10 seeds will land in the little cart and earn me around 700-1500 KC. So when I do get around to dealing with the seeds, looks like I'll have to forfeit the KC I would have earned with the seeds.

http://www.webkinzinsider.com/forum/.../#post26177336

I'm also not going to call about the seeds until I know for a fact the issue has been resolved at Ganz's end. As Joi said two posts above ~

The real problem with the seeds is that even if Ganz removes what's currently in my docks, I'll get more as I continue to do the Magic Mire and Woodland Wonders every day. They need to find a permanent fix for this seed glitch, otherwise people will have to continually call as they continue to accumulate seeds.
I did call on my pixie pods. I have kept a watchful eye on when I win one. One has aklways gone to the game and one in my dock also. So i never lost any. But they did clear what I had in my dock and said the glitch would be fixed the next day. Unfortunetely, I got more pixie with the same issue. One to the game and one to my dock. I give up!!!

Last edited by chindio; 03-06-2012 at 01:21 PM..
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Old 03-11-2012, 04:07 PM   #102
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Default Re: GLITCHED AND DISAPPEARING BOXES OF CHOCOLATES ~ Adventure Park Valentine Quest - read this

View Post Originally Posted by chindio
I did call on my pixie pods. I have kept a watchful eye on when I win one. One has aklways gone to the game and one in my dock also. So i never lost any. But they did clear what I had in my dock and said the glitch would be fixed the next day. Unfortunetely, I got more pixie with the same issue. One to the game and one to my dock. I give up!!!
The pixie pod seeds are definitely not fixed as we were lead to believe when we saw the seeds wiped clean from our accounts last week. I've got useless seeds throughout my accounts again. I spoke to a Customer Service Rep on Friday, March 9th about my missing Lorax gift boxes and asked her about the seeds at the same time. She said the pixie pod issue had been fixed earlier that week such that further seeds should not be going into our docks. I told her that's not the case and told her to go into one of my accounts that already had three new seeds in it. Of course, she said she would let the technicians know. [sigh]
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Old 03-21-2012, 06:51 PM   #103
adrrar
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Default Re: Glitched and disappearing boxes of chocolates and pixie pod seeds

I had the "coupon" boxes of chocolate and then I traded for an object box of chocolate and now that the glitch was fixed for me the traded for chocolates and the the former "coupon" chocolates appear to be two different things. Could someone tell me why?
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