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Hi, I was able to log on yesterday but today I can't.
I always use IE (Internet Explorer) to do my Webkinz and Google Chrome to do everything else. IE has issues loading new pages but the glitch has never reached Webkinz till today. I tried over and over but the page-navigation refuses to load at all. It just says, "Internet Explorer has stopped working. Trying to find a solution to the problem..." and it never is able to.
So in the end I had to try Chrome, but I was reluctant because it has 3 WW glitches that IE doesn't:
a. Things float out of my dock
b. About 85% of the time, my gardening freezes up
c. Plumpy hairdressing class makes her hair turn white under complicated circumstances.
But today I got logged out of WW on Chrome pretty much as soon as I logged in.
And I have no other browsers on the computer so I'm afraid I can't log in today.
OK I just barely slipped into WW on Chrome. Let's see if the glitches treat me nicely, LOL!
Last edited by KatieKinz8; 10-08-2011 at 05:40 PM..
I found IE to slow for my computers and chrome seems to have issues with webkinz. I few months ago I called Ganz and told them the problems I was having and they told me you should use Firefox. I have no problem with Firefox. I will use Chrome for other sites as it seems to be faster than IE but will not use it with webkinz.
Fire Fox is better than Chrome? Oh I didn't know that ! I think I'm going to use Fire Fox now !
Also, me and my friends ALWAYS get logged out, when we are playing a game, when we are going to friends houses, anywhere anytime! I don't like glitches! I HATE THEM !!!!
Today was a nightmare to get into the Park for me When I go to the Park List and click on GO, the screen freezes and I get disconnected from IE AND Fire Fox!!!!!! I got into the Park once and the program was incredibly slow, almost like the adventure park!?!
A few times the program would open into a black screen or black squares inside the Park List menu Regardless, I was frozen out of the Parks (both Chat and Plus Chat) I have two computers and the same issues were on both and are sitll not resolved!! I haven't actually seen my problem addressed, but this also seems related to Wednesday's maintenance.
I'm still able to get into my room and the Club house though....
I'm not sure this belongs here, but I spoke with Ganz last week as I was frozen out of a room (my clothes closet!!!) only to discover there is a glitch with the Chillin' Sea Lion. The Sea Lion I have, had to be reset by the company!!! Wednesday night there was a glitch fix for the Chillin' Sea Lion, which also freezes rooms..hmm recurring theme here!!!??! If you have one, the way the Rep told me to check for a 'healthy' Sea Lion is to go to your My Pets menu and pull up your Sea Lion...then go to the things to do menu and click on MY ROOM...if you can get into the room, you have a 'healthy' pet, if you can't, call GANZ...they will need to reset your pet!!!!
Hello! I'm sorry you are being logged out! I am having the same issue. What browser are you using? I am using Safari. Usually, I use Chrome but I was frustrated with the floating objects in my dock. I recommend switching browsers. Have you tried Firefox? It is recommended by Ganz. Good luck to you!
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