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Old 12-09-2009, 09:45 AM   #1
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Default Gem Hunt Jewel Box Freezes My Room

Account Type: Regular
Time Zone: US
Server Number: 6
Detailed Description:

When I Open the Jewel Box in My Room it shows that I have all my gems - which I don't. I am unable to open any of the indivdual 'drawers' to see individual gems. Also, I am unable to close the Jewel Box Object to 'return' to my room. I have to go somewhere else in WebKinz (e.g. PostOffice) then return to me room in order to 'unfreeze' my room.

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Old 12-11-2009, 03:27 PM   #2
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Default Re: Gem Hunt Jewel Box Freezes My Room

I have the webkinz gem box in my two persian cats rooms and the box really doesn't freeze my room.


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Old 12-14-2009, 05:52 AM   #3
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Default Re: Gem Hunt Jewel Box Freezes My Room

happened to us too - tried to get closer to our lighted menorah which is on the same table and got stuck..it did let me swith to another pet though, and when i came back it became unstuck
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Old 12-17-2009, 01:00 PM   #4
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Default Re: Gem Hunt Jewel Box Freezes My Room

I'm having the same problem. I don't know if it's just the gem box, or if the star holder for Alyssa's Star Challenge does this, too.

If I need to check my gems, now I just go to the Curio Shop, click on Gem Hunt, ignore Arte when he tells me I already did my gem hunt for the day, and open my gem box there.
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Old 12-17-2009, 02:02 PM   #5
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Default Re: Gem Hunt Jewel Box Freezes My Room

View Post Originally Posted by auntjenny7
I'm having the same problem. I don't know if it's just the gem box, or if the star holder for Alyssa's Star Challenge does this, too.

If I need to check my gems, now I just go to the Curio Shop, click on Gem Hunt, ignore Arte when he tells me I already did my gem hunt for the day, and open my gem box there.
I can't get to my gem box through either my room or the curio shop.

I have to leave and return because it freezes in both places.
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Old 12-19-2009, 12:55 AM   #6
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Default Re: Gem Hunt Jewel Box Freezes My Room

This has happened to me also twice. I have switched to another pet, then went back to the room with the gem box in it and removed it temporarily. I will not put it back in until the glitch is fixed. This may be a result of the same glitch that is causing the curio shop gem hunt not to work. Try this and wait until it's fixed.

View Post Originally Posted by tammie2222
This has happened to me also twice. I have switched to another pet, then went back to the room with the gem box in it and removed it temporarily. I will not put it back in until the glitch is fixed. This may be a result of the same glitch that is causing the curio shop gem hunt not to work. Try this and wait until it's fixed.
Looks like they may have it fixed. Go in and try it now. The curio shop gem hunt is definitely fixed.

Last edited by tammie2222; 12-19-2009 at 12:55 AM..
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Old 12-20-2009, 10:07 AM   #7
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Default Re: Gem Hunt Jewel Box Freezes My Room

May only happen if you have already received your Crown of Wonder. Talked with some other parents with WebKinz accounts - those who had completed a crown found the object would lock the room while those who had not gotten a crown yet had no problems with hte box.
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Old 12-22-2009, 11:16 PM   #8
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Default Re: Gem Hunt Jewel Box Freezes My Room

I have received my crown of wonder and have had this same problem for weeks. I finally sold my gem box back to the W-shop as I was constantly being locked out. Now I also have to check my gems at Arte's.
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Old 12-23-2009, 02:51 AM   #9
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Default Re: Gem Hunt Jewel Box Freezes My Room

I don't have the crown of wonder, but the jewel box has never opened and always locked up my room since I got it last week. It does the same thing in both of my accounts. I also have Alyssa's Star Challenge in both accounts and it has always worked fine.
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Old 01-01-2010, 01:32 AM   #10
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Default Re: Gem Hunt Jewel Box Freezes My Room

View Post Originally Posted by JustDad
May only happen if you have already received your Crown of Wonder. Talked with some other parents with WebKinz accounts - those who had completed a crown found the object would lock the room while those who had not gotten a crown yet had no problems with hte box.
I haven't gotten a Crown of Wonder yet -- still lack about 5 gems -- but the same thing that's happened to you is happening to me.

From when I first purchased it, it wouldn't open individual drawers, shows that I have all the gems, and completely freezes my screen so that I have to log out. It's happened each of the 3 times I've tried opening. I don't try anymore.

This is also the reason I won't be buying the Jumbleberry Fields shelf. Figure it'll freeze up, too.

Last edited by WebCats139; 01-01-2010 at 01:32 AM..
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