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Old 01-10-2012, 11:38 PM   #421
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Default Re: GANZ not completely up!

WOW! I am so sorry we are all experiencing issues with WW!

Hopefully they will take mercy on us and offer us all wonderful consolation gifts!
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Old 01-11-2012, 12:05 AM   #422
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Default Re: GANZ down!

View Post Originally Posted by AnotherKinzDad
Webkinz is not DOWN, but it is also not UP.
The Academy was totally messed up on all browsers, Kinz Chat PLUS is unavailable, and the parks and clubhouse are closed. No visiting with friends? No trading? Can't complete classes on a Super School Day? Nope, Webkinz is not UP.
AKD
I was able to do classes quite normally earlier today. Sorry to hear that it wasn't the case for everyone. Hopefully by tomorrow everything will be sorted out.
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Old 01-11-2012, 12:11 AM   #423
meowwich
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Default Re: GANZ not completely up!

Like I said earlier, when calling webkinz they say they promise it will be up sometime today, in reality that is their favorite answer just to shut us up. What they really mean is they have no clue what is wrong or how long it will take to fix it. I do not see why they will not just come out and say that. Such a sad poor demonstration of customer service.
Sorry if this sounded harsh but it is one of the few answers I always receive from ganz. I just wish for once they would give us a real answer, instead of we are aware of it or we will pass it on or try again later or clean your cookies. That is all they ever say. This is straight out honesty.

Last edited by meow with me; 01-11-2012 at 12:18 AM.. Reason: guess i am being harsh
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Old 01-11-2012, 12:13 AM   #424
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Default Re: GANZ not completely up!

What are most of the current problems now besides kinzphone not working?
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Old 01-11-2012, 12:26 AM   #425
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Default Re: GANZ not completely up!

View Post Originally Posted by strawgumdrop1
What are most of the current problems now besides kinzphone not working?
The Clubhouse (for trading and chatting and trading gems with Doug) is closed.
Kinzville Park is closed (playing with friends, collecting trash, buying ice cream from Mr Moo).
You cannot add or delete friends.
All scheduled parties are ruined.
The stadium is closed.
There is a problem in the Academy with courses freezing repeatedly.

AKD
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Old 01-11-2012, 01:57 AM   #426
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Default Re: GANZ not completely up!

Webkinz newz POTM videos don't load (and probably the others too, but I don't look at ones that don't give me prizes to sell )
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Old 01-11-2012, 01:58 AM   #427
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Default Re: GANZ not completely up!

I want to scream cause of these frustrations.
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Old 01-11-2012, 05:57 AM   #428
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Default Re: GANZ not completely up!

Hope Ganz gets all these problems fixed soon. No clubhouse can't connect with tournament to finish adventure park quest, no phone I tried several browsers no go on any. I also cleared my cache several times - no go Love my webbies but this is certainly very flustrating. Feel sorry for the ones who no longer have their party they planned.
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Old 01-11-2012, 06:44 AM   #429
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Default Re: GANZ not completely up!

Click the image to open in full size.I know we are all frustrated...but ganz didn't do this on purpose...Give them a chance to fix things...at least we can get in and collect flakes , visit the Magical forest...AND play with our webbies
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Old 01-11-2012, 06:50 AM   #430
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Default Re: GANZ not completely up!

This is true lemony.....at least the snowflakes are falling!! It could be a lot worse!
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