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Old 01-10-2012, 09:30 AM   #301
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Default Re: GANZ down!

View Post Originally Posted by Purpledino25
Hmm. Must be a problem with their servers, then. I just can't believe that Ganz hasn't updated us on this on their facebook or twitter. That's surprising...they've always tried to keep us in the loop. Thank goodness for WI!
Well, they have only been open an hour. They may still be trying to figure out what the problem is. Perhaps they will give us some info soon.
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Old 01-10-2012, 09:31 AM   #302
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Default Re: GANZ down!

View Post Originally Posted by slbradshaw
We were completely snowed in and without electricity for over a week. It was a terrible feeling knowing you could not go anywhere even if you wanted to. The farmers in the area finally plowed the road with their tractors but we never saw a plow until about 9 days after the storm. Of course the kids loved it. Me, I was ready to pull my hair out. I literally would have walked out but the snow was too deep to walk in.
Oh no....I hope this winter is not as bad for you this year!!

View Post Originally Posted by Justin
Yikes, we were waiting this out last night, thinking it was going to be resolved by this morning, but it appears not to be the case. I've sent off to my contacts at Ganz and addressed this on the front page with a reference to the thread. Thanks to everyone for keeping up on it.

Thank you Justin for being here and keeping everyone updated!!! What would we do without WI????
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Old 01-10-2012, 09:32 AM   #303
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Default Re: GANZ down!

Has any one called them yet?
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Old 01-10-2012, 09:33 AM   #304
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Default Re: GANZ down!

i'm just worried that the reason why they haven't given us an update as to what's going on is because something big happened and they don't wanna upset people. *takes deep breath* doing my best to stay positive though! reading all your posts has really helped me with my patience so thank you guys!!!
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Old 01-10-2012, 09:33 AM   #305
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Default Re: GANZ down!

View Post Originally Posted by blah4768
Has any one called them yet?
That's what I want to know too!
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Old 01-10-2012, 09:33 AM   #306
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Default Re: GANZ down!

Not sure if anyone has noticed but the estore is back up so progress is being made.
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Old 01-10-2012, 09:34 AM   #307
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Default Re: GANZ down!

View Post Originally Posted by bobo247
Well, they have only been open an hour. They may still be trying to figure out what the problem is. Perhaps they will give us some info soon.
That's true. I hope so. Knowing Ganz, as soon as they can, they'll keep us informed on the problem. I need to get in there and see my pets!
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Old 01-10-2012, 09:34 AM   #308
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Default Re: GANZ down!

I can't get in either... UGH! My poor webbies are lonely in their home.
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Old 01-10-2012, 09:34 AM   #309
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Default Re: GANZ down!

my estore has been up the whole time! Not that it makes a difference!
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Old 01-10-2012, 09:35 AM   #310
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Default Re: GANZ down!

View Post Originally Posted by poobears
Not sure if anyone has noticed but the estore is back up so progress is being made.
A few hours ago someone reported being able to get into it again. We thought then that some progress was being made, but nothing else has happened since then.
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