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Old 01-09-2012, 11:48 PM   #21
;)
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Default Re: GANZ down?

Its down for me too! and i had just clicked on a snowflake, and "please wait" popped up, so much for trying to collect snowflakes.
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Old 01-09-2012, 11:49 PM   #22
ebkinz A.my
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Default Re: GANZ down?

View Post Originally Posted by jellytab
Same here. I checked here and no one had said anything, so I turned off my computer and re-booted, thinking it must have been my own private issue. Tried again, and got the same errors. Thank goodness you all started reporting in, or I would have thought my computer was broken, at least on the connections related to Webkinz. (I had tried Internet Explorer and Google Chrome.)
My spouse is sitting in the same room with me playing a game on the computer so I cried out, Have we lost the Internet?!? No. Then I knew it had to be Webkinz.
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Old 01-09-2012, 11:50 PM   #23
Wacky luvz Jelly!
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Default Re: GANZ down?

View Post Originally Posted by jellytab
Here is what I got on Webkinz News page:
An error occurred while processing your request.
Reference #97.d35abbd8.1326170474.7ae39e9
And this is the error message on Webkinz after trying to get to the log in page:
An error occurred while processing your request.
Reference #97.d35abbd8.1326170713.7ae84fc
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Old 01-09-2012, 11:52 PM   #24
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Default Re: GANZ down?

Hi everyone,
Everything is down. This is the error that I get:

An error occurred while processing your request.
Reference #97.d45abbd8.1326170838.de3a3a6

I did try calling Ganz Customer Service to leve a message, but it does not work after 6 pm KT.

Maybe someone is there to do some nightly maintenance.

See you later

Auntie
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Old 01-09-2012, 11:54 PM   #25
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Default Re: GANZ down!

guess ill go to bed since it is down
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Old 01-09-2012, 11:55 PM   #26
meowwich
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Default Re: GANZ down?

got that reference info too
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Old 01-09-2012, 11:56 PM   #27
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Default Re: GANZ down?

Cool Avatar! How did you do that?
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Old 01-09-2012, 11:56 PM   #28
Theatre910
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Default Re: GANZ down!

east coast US & west coast Canada have been mentioned as affected, and all 3 WW zones, so seems mult/all servers.
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Old 01-09-2012, 11:58 PM   #29
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Default Re: GANZ down?

That previous message was for Cheeky DB.
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Old 01-09-2012, 11:58 PM   #30
meowwich
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Default Re: GANZ down!

maybe they are doing maintaince but, usually it will say down for maintaince, this is weird.
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