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Old 01-10-2012, 09:05 AM   #281
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Default Re: GANZ down!

View Post Originally Posted by poobears
I'm sure it was a total system crash like last time it was down this long. Takes a long time to get a system this size back on line when it's not properly backed up (from past experiences I don't think Webkinz is). They don't want their sites down either because they are losing money so I'm sure they are working on it as quickly as possible.

I personally wouldn't call, they know it's down and slamming the phone lines won't get it up any quicker. The operators can't help, it's up to the tech people to do their thing.
They must have backup servers. Being in the business there is no way that they don't. The problem is that brining backups back on line can take time. Especially if the hardware they are on differes from the primary. Let's hope its not too much longer!
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Old 01-10-2012, 09:06 AM   #282
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Default Re: GANZ down!

BOOO I want to do my daily activities before work LOL
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Old 01-10-2012, 09:08 AM   #283
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Default Re: GANZ down!

*sigh*
9:00 KT, still nothing, webkinz still stuck. Getting worried, guess no snowfakes for me today! I just wish they would let us know on twitter what the heck is wrong.
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Old 01-10-2012, 09:08 AM   #284
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Default Re: GANZ down!

I found the email address for the tech that helped me last time. Let's hope Perviz still works there and it nice enough to reply to me.
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Old 01-10-2012, 09:09 AM   #285
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Default Re: GANZ down!

Boo hoo! How am I going to get my daily jobs done and snowflakes caught with the site down? Love WI so I can see it's not just my computer. Thanks, everyone, it's good to know I'm not the only one getting up early to play with my webbies!
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Old 01-10-2012, 09:12 AM   #286
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Default Re: GANZ down!

View Post Originally Posted by Mama Bear
Boo hoo! How am I going to get my daily jobs done and snowflakes caught with the site down? Love WI so I can see it's not just my computer. Thanks, everyone, it's good to know I'm not the only one getting up early to play with my webbies!
Noooo, your not. xD (Guilty)
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Old 01-10-2012, 09:12 AM   #287
Pokemon time!
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Default Re: GANZ down!

It is so annoying that people plan to play on Webkinz to catch snowflakes, but can't even log-on the site.
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Old 01-10-2012, 09:13 AM   #288
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Default Re: GANZ down!

View Post Originally Posted by kkred411
Oh let me see if I can remember that....a day or so...might of been over a weekend too...and that's why it took longer....

But I remember that the east coast and canada had that big snow storm and all the power went out...people were without power for weeks...so those people...could not even get on WI to at least talk to anyone.

One good thing out of it...made lots of new friends on WI that I may not have had a chance to meet since WW was down!

We were completely snowed in and without electricity for over a week. It was a terrible feeling knowing you could not go anywhere even if you wanted to. The farmers in the area finally plowed the road with their tractors but we never saw a plow until about 9 days after the storm. Of course the kids loved it. Me, I was ready to pull my hair out. I literally would have walked out but the snow was too deep to walk in.
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Old 01-10-2012, 09:13 AM   #289
Back in School!
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Default Re: GANZ down!

View Post Originally Posted by daelcare
Wise advice!! But it would be nice if they'd get it fixed before I have to work!!
I'm sure the folks answering the phones at Ganz this morning are wishing it was fixed before they got to work this morning, too.

I"m with poobears, I think there was some kind of system crash and it's just one of those things that comes up unexpectedly and takes time to fix, unfortunately for us.
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Old 01-10-2012, 09:14 AM   #290
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Default Re: GANZ down!

Yikes, we were waiting this out last night, thinking it was going to be resolved by this morning, but it appears not to be the case. I've sent off to my contacts at Ganz and addressed this on the front page with a reference to the thread. Thanks to everyone for keeping up on it.
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