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-   -   Major In Game Unexpected Logouts (http://www.webkinzinsider.com/forum/glitch-reports-285/game-unexpected-logouts-706409/)

smwcat07-23-2011 10:05 AM

In Game Unexpected Logouts
 
I keep coming here to WI to see if there's already a thread on this, but haven't seen one in the last 24 hours. Starting yesterday evening and continuing this morning, on all 5 of our family's accounts, we get randomly logged out. It happens after closing out of an activity (Wheel of Yum, etc.) or just trying to get to the Map. It happens a lot trying to get to the Wish Factory and just when changing locations. It does not take you to the Wacky Logout Games, just the generic logout page. Super frustrating. And of course, now I'm wondering if it's our laptop or WW. Any thoughts? I have reset our browser and all the usually clearing of cache, etc.


ADDED: for those checking out this thread, this appears to be a problem related to updates recently made to Safari.

hoodedwarbler1307-23-2011 10:18 AM

Re: In Game Unexpected Logouts
 
What browser are you using? Many glitches only occur in browsers other than Internet Explorer. It's a bad browser for the most part, but it fixes many glitches in WW.

Amygirl807-23-2011 10:22 AM

Re: In Game Unexpected Logouts
 
I use IE7, I think, and it's never happening as often for me. When the proble was at a peek, it would only happen to me once or rarely twice a day.

smwcat07-23-2011 12:58 PM

Re: In Game Unexpected Logouts
 
I'm using Safari which, up until last night, has never given me problems. I'm noticing now that it happens the most when I "X" out of an activity. It just logs me out entirely. But I've had to log in for my son 5 times now just so he can complete his Daily Activities. Sigh.

ADDED: After realizing no one else was having this problem (today anyway LOL) I went through Safari looking for possible explanations and realized that my Pop Up Blocker had been turned on. I turned it off (like it usually is) and have not had any problems since. Just thought I'd post my "answer" here before I close out this thread in case it helps anyone else.

pandabeary07-23-2011 01:14 PM

Re: In Game Unexpected Logouts
 
I'm having the exact same problem. I use Safari with the Block Pop-Ups turned on and never had a problem until yesterday. I turned Block Pop-Ups off but still had the problem. Very frustrating.

smwcat07-23-2011 01:48 PM

Re: In Game Unexpected Logouts
 
Quote:

Originally Posted by pandabeary (Post 24164808)
I'm having the exact same problem. I use Safari with the Block Pop-Ups turned on and never had a problem until yesterday. I turned Block Pop-Ups off but still had the problem. Very frustrating.



Well I "spoke" too soon... :( I'm still having the issue too. I was so excited to think I fixed it, but nope.

tablecat07-23-2011 06:17 PM

Re: In Game Unexpected Logouts
 
I just can't log in. It gets stuck at the "please wait" after I enter my name and password.

clarkcs3807-24-2011 06:08 AM

Re: In Game Unexpected Logouts
 
Quote:

Originally Posted by smwcat (Post 24165182)
Well I "spoke" too soon... :( I'm still having the issue too. I was so excited to think I fixed it, but nope.


It's happening to me too -- after my Apple did six updates last night.

clarkcs3807-24-2011 06:29 AM

Re: In Game Unexpected Logouts
 
This is WEIRD! I went to the Curio Shop--when I clicked on a tab there, my system when totally black and rebooted! I looked at the software update and noted that one of the updates was to update Safari to 5.1.

smwcat07-24-2011 10:33 AM

Re: In Game Unexpected Logouts
 
Quote:

Originally Posted by clarkcs38 (Post 24172124)
It's happening to me too -- after my Apple did six updates last night.

Quote:

Originally Posted by clarkcs38 (Post 24172150)
This is WEIRD! I went to the Curio Shop--when I clicked on a tab there, my system when totally black and rebooted! I looked at the software update and noted that one of the updates was to update Safari to 5.1.


As near as I can tell that's exactly when/what happened when we started having the problem too. I even reinstalled Adobe Flash Player thinking that might be the issue. I reallllly don't want to take my laptop into the Apple store :( but I'm wondering if it's something I can't fix on my own. Doesn't seem to be WW's issue as so few people are having the same problem.

And still the same logouts in the same spots this morning. Boo :(


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