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Old 04-17-2012, 02:42 PM   #61
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Default Re: Furniture will not stay placed when redecorating

I'm having the same problem as everyone! It was such a comfort to read all of your posts! I'm glad Ganz at least knows it is their problem, hopefully they'll understand they need to fix this one as soon as possible! As most of you said, the best part of WW is decorating, and if it becomes frustrating... We are used to deal every day with a lot of different kind of glitches, but this one is the worst I can think at!
Anyway, I tried to move an item from a place to another, I changed room and when I went back to that room it was again in the previous spot, then I tried to move it and log out, and when I logged in back it was where I placed it! So this could be a way to deal with this problem, too, but I really hope they will try to fix it really soon! I didn't try to rotate, as I saw you saying it was a waste of time, for now...
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Old 04-17-2012, 02:45 PM   #62
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Default Re: Furniture will not stay placed when redecorating

i have the same problem i can put it bout i cant move around so i have to log in then log out
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Old 04-18-2012, 09:46 AM   #63
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Default Re: Furniture will not stay placed when redecorating

View Post Originally Posted by AnotherKinzDad
It's Webkinz-wide. It is a glitch. Customer Service knows but denies the problem is theirs. Clear cache, reboot, changer browsers, get a better ISP, update your flash player, restart your computer, delete your OS, buy a new computer, develop your own browser, create a new Internet, et al ad nauseum. Please do not do those things, it was all sarcasm.
wShop and eStore are affected. It would be best not to try decorating today.
Good luck.
And have a nice day.

Well said It gets old when things that used to work just fine on Safari now don't and then being told it is a Safari problem, not theirs. Um, no!


This same problem has happened to me in the last 3 days.
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Old 04-20-2012, 08:05 AM   #64
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Default Re: Furniture will not stay placed when redecorating

I just had it happen to me in one of my yards. I was using Internet Explorer. Everything was out of place, and I had some pieces missing as well. Logging out and coming back fixed everything, but what a pain! I hope they fix this soon!
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Old 04-20-2012, 08:54 PM   #65
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Default Re: Furniture will not stay placed when redecorating

ahhh this just freaked me out! I'm so glad I'm not alone but seriously, they need to fix this ASAP! I just spent all this time making my room just right and now it's all jumbled, kinda late for April Fool's!
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Old 04-21-2012, 05:24 PM   #66
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Default Re: Furniture will not stay placed when redecorating

This is what happened to me also, but when I called Ganz 3 days ago, I was calling because I was continually getting the "please wait" sign. I still am and I had called about it a week before that and she told me that if you uninstall your Adobe Flash and reinstall it, it should be fine. Well, I posted this before and nothing has changed. I get please wait even more and my furniture will not stay where I put it. I sometimes wonder if all the Ganz customer service people are on the same page. I do believe it is a glitch and I hope they'll fix it soon. Or maybe they are working on getting rid of the doors. Talk about frustration. I had to leave my computer I was so upset. Better days are yet to come, right? Thanks for reading.
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Old 04-21-2012, 09:04 PM   #67
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Default Re: Furniture will not stay placed when redecorating

Hasn't happened to me.
Sorry that's happening to you!
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Old 04-21-2012, 09:51 PM   #68
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Default Re: Furniture will not stay placed when redecorating

My rooms have gone wonky on me as well. It seems the fix for now is to just log out once you're done decorating. When logging back in, everything should be fine. My rooms stay put when I do it that way. I haven't had any issues with Adobe Flash, & I use IE9. Good luck everyone and hopefully it'll be fixed on next maintenance day!!!
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Old 04-26-2012, 05:14 PM   #69
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Default Re: Furniture will not stay placed when redecorating

Has this been fixed with the maintainance yesterday?
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Old 04-30-2012, 12:48 PM   #70
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Default Re: Furniture will not stay placed when redecorating

I am afraid to move anything around. I had to call Ganz twice on Friday because not only did my things move, but it prevented me from getting into my storage room (wardrobes) any way I tried it. My first call, the rep told me that there is this glitch they are aware of, so she said I had an item blocking the doorway and that she put it into my dock. Great. So I logged in and still couldn't get in. Not only did the item move there (I didn't do it, I have been in this room re-organizing and next time I go back the items are in different locations) but this time multiple items overlapped on top of one another blocking the doorways. SO, she had to empty my entire room out into my dock. That was fun.

This also happens to me in my yard with my wind turbines. I am missing 3 of them now, actually. ugh.

Glad this glitch report is here!
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