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Old 04-13-2012, 06:03 AM   #31
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Default Re: Furniture will not stay placed when redecorating

It's still not fixed. I just placed an item in a room, turned it, left the room, came back and it was turned back around.
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Old 04-13-2012, 06:18 AM   #32
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Default Re: Furniture will not stay placed when redecorating

One of my items was missing from a room and it didn't show up in my dock when I logged back in.

This is starting to become really annoying, is anyone calling them?
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Old 04-13-2012, 08:43 AM   #33
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Default Re: Furniture will not stay placed when redecorating

View Post Originally Posted by jms40
This (not being able to turn items) is not the problem I am having and wonder if it is actually a different problem. I have actually experience what you talk about, not being able to turn items, and clearing cache normally does clear it up for me (and often I have been decorating for awhile when the ability to rotate items goes away).

I can put items in the room and rotate them just fine. The problem that I think the first poster is describing and I am seeing occurs if I leave the room and come back. If I put stuff in a room, rotate it and then leave the room (like go back to the map) and log off, items are in the same place that I left them when I log back on. It definitely seems to be the movement to another room and then coming back to the room that makes the rotation 'undone'. Not being able to move anywhere else in your WW house while you are decorating is still terrible though. Who doesn't need to go get something out of another room when they are decorating? My docks are rather full and I can't keep everything in the dock, especially since Ganz tells us to not do that!
This is exactly what I meant. (I guess I wasn't very clear...I tried to be brief). They can be turned and repositioned. They Just won't stay that way after leaving a room and returning. I just don't drop things in the room, then try to reposition it any more. I make sure I put them where I want them. If they drop in the wrong spot, I return them to the dock and place them back. They just can't be turned to stay. Very frustrating.
Ganz phones are going to be awfully busy today.

View Post Originally Posted by windcolors
I don't even want to garden because I don't want my gardens to get out of order. But then my seeds will not be in synch any more. What to do ...
Just don't rearrange your seeds. They can be harvested, raked and watered without a problem.

Last edited by yadyram; 04-13-2012 at 08:43 AM..
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Old 04-13-2012, 08:44 AM   #34
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Default Re: Furniture will not stay placed when redecorating

Fortunately this 'turn' (sorry) of events never occurred on my account recently, although when I was very young, it did happen once with a bed. I wonder why it happens on just some accounts (that was not a rhetorical question- please answer it)?

Thanks,
Emily
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Old 04-13-2012, 08:47 AM   #35
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Default Re: Furniture will not stay placed when redecorating

This is happening to me and dd accounts....I'm staying out of rooms for awhile, so that means no challenges
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Old 04-13-2012, 10:07 AM   #36
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Default Re: Furniture will not stay placed when redecorating

I just called Ganz and had them go on my account. The lady said that she turned a bench and it was the same position when she came back but I had to get off the phone quick so my husband can make a work call. Has anyone else got Ganz to reproduce on their account. I really am not confused that this lady had a clue and was doing the right thing. She said she was going to try and turn it a different way but I had to get off the phone so could learn what happened.

View Post Originally Posted by jeanned68
This is happening to me and dd accounts....I'm staying out of rooms for awhile, so that means no challenges
jeanned - I don't think anything will happen in your rooms if you don't touch the furniture or at least that is what I have been seeing.
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Old 04-13-2012, 10:39 AM   #37
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Default Re: Furniture will not stay placed when redecorating

View Post Originally Posted by jms40
I just called Ganz and had them go on my account. The lady said that she turned a bench and it was the same position when she came back but I had to get off the phone quick so my husband can make a work call. Has anyone else got Ganz to reproduce on their account. I really am not confused that this lady had a clue and was doing the right thing. She said she was going to try and turn it a different way but I had to get off the phone so could learn what happened.


jeanned - I don't think anything will happen in your rooms if you don't touch the furniture or at least that is what I have been seeing.
Okay JMS Just tested this on my new little acct.

The first picture is a toybox which I removed and put it back. Had to rotate it.

Click the image to open in full size.

I went to a yard and came back into the room. Here's the second picture.


Click the image to open in full size.

I do believe this is an issue of rotating an object. So when you first put something in and rotate it, to where you want it, it turns. Anything in front of it, will move out of the way, or maybe be thrown in your dock.

Just got off the phone with Ganz and they where able to duplicate this. They ADMITTED there was an issue and have received hundreds of calls.
I told her to pass on, this needs to be there highest priority, because if I can't adopt and decorate, there is no point in my playing.

Last edited by kirtoglou; 04-13-2012 at 11:12 AM..
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Old 04-13-2012, 11:22 AM   #38
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Default Re: Furniture will not stay placed when redecorating

This happened to me last night! I thought it was just a one-time glitch, not that it was happening to many people! I moved all kinds of items around my yard, did NOT rotate them at all, and when I left the room and returned, they were back to being all scattered as they had been at first. ANNOYING!
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Old 04-13-2012, 11:23 AM   #39
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Default Re: Furniture will not stay placed when redecorating

View Post Originally Posted by kirtoglou
Okay JMS Just tested this on my new little acct.

The first picture is a toybox which I removed and put it back. Had to rotate it.

Click the image to open in full size.

I went to a yard and came back into the room. Here's the second picture.


Click the image to open in full size.

I do believe this is an issue of rotating an object. So when you first put something in and rotate it, to where you want it, it turns. Anything in front of it, will move out of the way, or maybe be thrown in your dock.

Just got off the phone with Ganz and they where able to duplicate this. They ADMITTED there was an issue and have received hundreds of calls.
I told her to pass on, this needs to be there highest priority, because if I can't adopt and decorate, there is no point in my playing.
Yes, that seems to be the problem exactly. I sure hope Ganz really gets that this is a BIGGIE!!
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Old 04-13-2012, 11:25 AM   #40
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Default Re: Furniture will not stay placed when redecorating

View Post Originally Posted by windcolors
I don't even want to garden because I don't want my gardens to get out of order. But then my seeds will not be in synch any more. What to do ...
Do you mean that the same type of plants grow at different speeds even though planted at the same time? I planted a garden full of the same type of plants a few days ago, and they are growing at extremely different speeds. All of the plants were planted at the same time, and were tended equally(raked all plants at same time, watered all plants at same time, etc). I can't move them around either. There doesn't seem to be any way to fix this except for time. I have had very frustrating problems with redecorating as well. I'll place an item here, the next time I log in, it will be back where it originally was. I hope they get the problem fixed soon!
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