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Old 10-02-2009, 02:12 PM   #1
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Default Frog & Cow clips

The frog and the cow clips have the same problem as the reindeer. They can not be entered at this time. Has anyone called Ganz to find out what the problem is?
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Old 10-02-2009, 03:15 PM   #2
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Default Re: Frog & Cow clips

I finally got through to Ganz. They said they hoped to have this resolved by the end of the business day, but it could possibly take one or two more business days. I was told anyone who still has a bad code after the fix will be given new codes. I guess I can be patient.
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Old 10-02-2009, 03:17 PM   #3
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Default Re: Frog & Cow clips

I was just about to call Ganz about that, but now that you have, I don't need to!
Thanks for the information! I needed it.
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Old 10-03-2009, 02:58 PM   #4
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Default Re: Frog & Cow clips

I was coming in to say that a friend of mine had to call them to get new codes so I guess they've gotten enough calls that they're going to actually fix the problem instead of making everyone call in {which is very ridiculous to expect, they stay overloaded as it is, plus it all the bundled klips that are messing up, those that come with the bigger actual kinz plush}.
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