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Old 06-13-2011, 08:14 AM   #21
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Angry Glitch in Catch the Van

AS usual... Ganz-Webkinz programmers have performed up to their regular LOW standards... NO FLOATING VAN! tried BOTH MS-IE and Fire Fox... for hours now, nothing! Not only is there no floating van - they don't even have the correct info - scroll down past the prize pics - in the original posting about the contest! I'm embarrassed for them - since they can't even admit their own errors!
WHY can't they get their game together???
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Old 06-13-2011, 08:19 AM   #22
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Default Re: AM Floating Vans

Perhaps a phone call to Ganz to let them know, they may not
be aware of the fact that the vans are not floating.
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Old 06-13-2011, 08:19 AM   #23
loony9083
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Question Re: AM Floating Vans

help me please...i'm on a different computer and can't seem to remember about the click to win...what do my pop up blockers need to be set on, on or off. i am able to do the peek-a-news, i seem to remember some things about the pop ups.
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Old 06-13-2011, 08:19 AM   #24
beckybug3
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Default Re: AM Floating Vans

Nothing for me either. Although they said this contest would begin 12:00am MAY 14th (Yes I know the date is wrong, but that is what the contest says). They sometimes don't start them until 9:00am (which looks like a wash out) or at 11:00am. I guess I will try back then. Good luck everybody!

Pop ups have to be allowed for the peek-a- newz contests, but not for the floating items.

Last edited by beckybug3; 06-13-2011 at 08:21 AM.. Reason: Answer question
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Old 06-13-2011, 08:25 AM   #25
Diabetes Awareness
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Default Re: Glitch in Catch the Van

No one that I have seen comment about this on here or on WKN itself have seen the van.

It's as though Ganz forgot to turn it on.
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Old 06-13-2011, 08:32 AM   #26
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Default Re: AM Floating Vans

If anyone from Ganz ever reads this, please consider the following:

Give us information when things go wrong. Don't leave us hanging in the dark wondering when the vans will start to float. We understand that problems occur, but having some official information from you that acknowledges that there is a problem will save us a bunch of time and aggravation.

When a problem occurs, mea culpa. A simple apology for the problem will smooth over some of the upset feelings that people have when your problems occur.

Beta test it yourself. Your users should not be your beta testers. We understand that problems arise, but learn from your lessons and test before releasing to the public. You have had lots of chances to learn this lesson, but you don't seem to ever learn it.

Rob
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Old 06-13-2011, 08:39 AM   #27
Diabetes Awareness
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Default Re: AM Floating Vans

View Post Originally Posted by momluvswebkinz2
help me please...i'm on a different computer and can't seem to remember about the click to win...what do my pop up blockers need to be set on, on or off. i am able to do the peek-a-news, i seem to remember some things about the pop ups.
For a "floaty clicky" contest, which the floating van is supposed to be, you can have your pop up blocker on.

I have found that even with the peek-a-newz you no longer need pop up blocker off. It is only when the page saying you clicked (like the recent treasure hunt) is a pop up that you need it off. If the page saying you clicked is just another page in the newz site, then you can leave it on.

Hoped this helped.
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Old 06-13-2011, 08:44 AM   #28
loony9083
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Default Re: AM Floating Vans

View Post Originally Posted by FBmom
For a "floaty clicky" contest, which the floating van is supposed to be, you can have your pop up blocker on.

I have found that even with the peek-a-newz you no longer need pop up blocker off. It is only when the page saying you clicked (like the recent treasure hunt) is a pop up that you need it off. If the page saying you clicked is just another page in the newz site, then you can leave it on.

Hoped this helped.
thank you. i had them off. so now hopefully i'll be able to find the van and the path!!!
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Old 06-13-2011, 08:46 AM   #29
monkeydonna
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Default Re: Floating Van

I just click on a floating box with a X in it. It is the van. I have been looking all morning and this is the first thing I have seen. So I hope it means they are on the way to fixing it.
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Old 06-13-2011, 08:46 AM   #30
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Default Re: Floating Van

I guess they aren't coming at 9:00
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