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Old 07-14-2010, 06:51 AM   #1
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jeanieu is on a distinguished road

Angry Fairy Falls Grand Prize

Please forgive me if this is a known problem. I finally finished collecting all the charms after months of trying. I didn't get the Tiara. I can see it as a prize but not in my dock. Am I doing something wrong? I have tried looking for information about this problem but couldn't find it.
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Old 07-14-2010, 07:11 AM   #2
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Default Re: Fairy Falls Grand Prize

This has been a problem, off and on. They had it resolved for a while and now it seems to have resurfaced.
You can call 1-866-WEB-KINZ and speak to a Customer Service rep. They should be able to help you get the Tiara. You have to 18 or over, though.
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Old 07-14-2010, 09:11 AM   #3
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jeanieu is on a distinguished road

Default Re: Fairy Falls Grand Prize

Thank you for the information. I appreciate the help!

I called and they gave me my prize so this is resolved for me. This was good information for those who have this problem. Thank You!

Last edited by jeanieu; 07-14-2010 at 09:11 AM..
jeanieu is offline Female

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