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Old 05-10-2010, 11:04 PM   #51
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Default Re: club house room not loading

Help I cannot get in the clubhouse. What is the problem??? This started for me Sunday evening 5/9/2010. HELP I want to trade.
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Old 05-10-2010, 11:07 PM   #52
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Default Re: club house room not loading

Wow! WW sure has been glitchy lately! A major glitch like this will probably be fixed soon though.... I hope!
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Old 05-10-2010, 11:09 PM   #53
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Default Re: club house room not loading

Me too!!! A couple of days ago I had this same problem. I had to use my son's computer to get into the clubhouse. No matter what I tried I couldn't get into the room ~ just a blue outline!!
It worked today though ~ weird!!
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Old 05-11-2010, 04:23 AM   #54
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Default Re: clubhouse room not loading

i can not get in either i have tried it all but the clubhouse will not load this just started for me! ugg!!!!!!!!!!!!!!!!!!!!!!!
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Old 05-11-2010, 05:32 AM   #55
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Default Re: Clubhouse Kinz Chat plus "Agree to follow the rules" button glitching!

View Post Originally Posted by Dash
I just called Ganz to report my troubles, and they gave me an easy fix that worked beautifully for me. Our browser is IE 8, so anytime they do a little update on their programming, I need to always remember to clear my cache and UNCHECK the box that says "Preserve favorites website data"

After I did this, I am back in business and can resume my trading room activities, so I am a happy camper.
Thank you so much - I decided to try it with Internet explorer and then rebooting and it worked! If you don't know how to clear your cache and all the boxes check the wiki. There is a thread which tells you how to do it for each browser!
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Old 05-11-2010, 06:03 AM   #56
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Default Re: club house room not loading

i can not get in there today either and i am so had it with all these glitches! get them fixed already Ganz!!!!!!!!!!!!!
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Old 05-11-2010, 10:07 AM   #57
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Default Re: club house room not loading

OMG!! I dont know why webkinz is not fixing the problems fast enough! I'm going to send them a letter via email to fix all the bugs!
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Old 05-11-2010, 10:09 AM   #58
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Default Re: club house room not loading

This is happening to almost everyone has this problem! Webkinz really needs to get that glitch fixed.
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Old 05-11-2010, 10:19 AM   #59
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Default Re: club house room not loading

People! I have just emailed ganz and informed them of the problems! If anyone else wants to inform them of anything else, here is there email address: webkinzsupport@ganz.com
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Old 05-11-2010, 10:39 AM   #60
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Default Re: club house room not loading

Our "minor: unable to initiate trade" thread is now merged with THIS thread. We can't enter any room in the clubhouse. BLUE "room background" SCREEN, only. Phone will turn on, can change zones, can select a room, but nothing loads - not even that chair! (asian, deluxe acct's)

GANZ????? Are you really reading these glitch reports?
Please try to fix this and let us know that you are aware, and working on it. You could just post right here in this thread!
We all know that several Ganz employees are WI'ers, too! It would go a long way to not having so many frustrated customers if we got some feedback - like "we are aware of this issue", "we are working on this issue" - here in the glitch threads, not on twitter, or to one individual customer. Hoping for a quick resolution...

Respectfully submitted,
MamaKinz
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