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Old 05-10-2010, 01:33 PM   #41
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Default Re: Clubhouse Kinz Chat plus "Agree to follow the rules" button glitching!

View Post Originally Posted by jamadk
I'm having the same problem today! I can't get into Kinzchat Plus at all.

I jiust spoke with Webkinz Tech Support and was told that this is a glitch that they are aware of and are working on. Should be fixed within the next 2 days!
Thanks for the info - I hope they resolve this soon. I am really missing the clubhouse!
For future reference - how do you speak with someone in tech support? Whenever I search the site for contact info - I seem to just find a bunch of answers to questions I don't even have!!

Thanks!
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Old 05-10-2010, 01:40 PM   #42
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Default Re: clubhouse room not loading

I was just about to post about this. I have attached a picture of what I am getting. Yesterday I could get in, but could not trade. I tried it on all accounts, but nothing. Last night I saw the same thing. Now today I am getting the same thing. I have cleared everything and restarted the computer. This is horrible!!
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File Type: jpguntitled.JPG (81.0 KB, 2 views)

Last edited by rollingfur; 05-10-2010 at 01:43 PM..
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Old 05-10-2010, 01:45 PM   #43
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Default Re: clubhouse room not loading

I posted this fix on another thread.. it worked great for me

I just called Ganz to report my troubles, and they gave me an easy fix that worked beautifully for me. Our browser is IE 8, so anytime they do a little update on their programming, I need to always remember to clear my cache and UNCHECK the box that says "Preserve favorites website data"

After I did this, I am back in business and can resume my trading room activities, so I am a happy camper
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Old 05-10-2010, 01:50 PM   #44
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Default Re: clubhouse room not loading

View Post Originally Posted by Dash
I posted this fix on another thread.. it worked great for me

I just called Ganz to report my troubles, and they gave me an easy fix that worked beautifully for me. Our browser is IE 8, so anytime they do a little update on their programming, I need to always remember to clear my cache and UNCHECK the box that says "Preserve favorites website data"

After I did this, I am back in business and can resume my trading room activities, so I am a happy camper
OMG!!!!! I have always had "Preserve favorites website data" CHECKED. Who would have thought to UNCHECK??? Everything is working great now. THANK YOU!!!!
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Old 05-10-2010, 05:02 PM   #45
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Default Loader Lounger not appearing?!?!?!

Ok I've run into yet another WW problem: When I click 'GO' to get into a room in kinzchat plus, the loader lounger does't appear and I can't get in. Is it just my computer, or is something going on???
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Old 05-10-2010, 05:40 PM   #46
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Default Re: Clubhouse Kinz Chat plus "Agree to follow the rules" button glitching!

this has been happening to me too for the past two to three days. I do not have a Dell computer and I have cleared my cache and history and trie two different browsers.
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Old 05-10-2010, 09:41 PM   #47
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Default Re: Clubhouse Kinz Chat plus "Agree to follow the rules" button glitching!

Same thing happening here. I was having a nervous breakdown just then, after finding every tradable item in my house, not being able to get in. I tried all three accounts, and two different internet servers. Im a technology-failure, so i have no clue how to clear my cache. :/ anna's infuriated.

i have explorer and netscape navigator. both are utter failures. do it is a glitch will ganz and not computers? *swipes forehead* whew, at least we know it will be fixed soon

Last edited by RandOmNonsenSe*; 05-10-2010 at 09:41 PM..
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Old 05-10-2010, 10:33 PM   #48
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Default club house room not loading

It may just be me, but the clubhouse isn't loading.
First I cleared my cookies, then tried different computers and various account all to no avail!
Is God trying to tell me to curb my addiction?
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Old 05-10-2010, 10:45 PM   #49
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Default Re: club house room not loading

It's happening to me as well. I click to go the clubhouse and it shows me the page with all the room types. Then I choose room and it acts like it has loaded the room but instead it's just a blue outline of a room. It doesn't freeze and it doesn't say anything like "please wait..." just a blank blue room shape with nothing in it.
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Old 05-10-2010, 10:58 PM   #50
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Default Re: club house room not loading

It's not just you, it is me too. AARRGGGHHHHH
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