FIXED Everything Blue Except Park

[wobblybox]

Originally Posted by jamadk

I'm having the same problem today! I can't get into Kinzchat Plus at all.

I jiust spoke with Webkinz Tech Support and was told that this is a glitch that they are aware of and are working on. Should be fixed within the next 2 days!

Thanks for the info - I hope they resolve this soon. I am really missing the clubhouse!
For future reference - how do you speak with someone in tech support? Whenever I search the site for contact info - I seem to just find a bunch of answers to questions I don't even have!!

Thanks!

[rollingfur]

I was just about to post about this. I have attached a picture of what I am getting. Yesterday I could get in, but could not trade. I tried it on all accounts, but nothing. Last night I saw the same thing. Now today I am getting the same thing. I have cleared everything and restarted the computer. This is horrible!!

[Dash]

I posted this fix on another thread.. it worked great for me

I just called Ganz to report my troubles, and they gave me an easy fix that worked beautifully for me. Our browser is IE 8, so anytime they do a little update on their programming, I need to always remember to clear my cache and UNCHECK the box that says "Preserve favorites website data"

After I did this, I am back in business and can resume my trading room activities, so I am a happy camper

[rollingfur]

Originally Posted by Dash

I posted this fix on another thread.. it worked great for me

I just called Ganz to report my troubles, and they gave me an easy fix that worked beautifully for me. Our browser is IE 8, so anytime they do a little update on their programming, I need to always remember to clear my cache and UNCHECK the box that says "Preserve favorites website data"

After I did this, I am back in business and can resume my trading room activities, so I am a happy camper

OMG!!!!! I have always had "Preserve favorites website data" CHECKED. Who would have thought to UNCHECK??? Everything is working great now. THANK YOU!!!!

[landofmysetery]

Ok I've run into yet another WW problem: When I click 'GO' to get into a room in kinzchat plus, the loader lounger does't appear and I can't get in. Is it just my computer, or is something going on???

[gma2r]

this has been happening to me too for the past two to three days. I do not have a Dell computer and I have cleared my cache and history and trie two different browsers.

[RandOmNonsenSe*]

Same thing happening here. I was having a nervous breakdown just then, after finding every tradable item in my house, not being able to get in. I tried all three accounts, and two different internet servers. Im a technology-failure, so i have no clue how to clear my cache. :/ anna's infuriated.

i have explorer and netscape navigator. both are utter failures. do it is a glitch will ganz and not computers? *swipes forehead* whew, at least we know it will be fixed soon

[basbunch]

It may just be me, but the clubhouse isn't loading.
First I cleared my cookies, then tried different computers and various account all to no avail!
Is God trying to tell me to curb my addiction?

[bc2]

It's happening to me as well. I click to go the clubhouse and it shows me the page with all the room types. Then I choose room and it acts like it has loaded the room but instead it's just a blue outline of a room. It doesn't freeze and it doesn't say anything like "please wait..." just a blank blue room shape with nothing in it.

[Reno1212]

It's not just you, it is me too. AARRGGGHHHHH