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When I go to a party, my screen turns and stays blue. Nothing happens. I log out and back in, but nothing works. I lost 1000 KC and I never even got to go to my first party ever because of this glitch. Do i have to clear my cache? is that hard/long to do? I believe this is a major problem, because people will lose all their hard-earned money. Plus it takes me a rele long time to get $ anyhows.
and i planned a party but im not sure what time.
how would i check that?
Ok, it is not hard to delete your cookies/clear your cache. Just look at the top of the page and see where it says Tools...click that. Then choose internet options or perhaps just options depending on your browser set up. Then click delete all cookies and check box to not save history. Exit internet and then restart computer and then log into wkw. Hopefully that should work.
If not, then call Ganz and see if they will at least refund your kc or replace your party pack.
No parties were working yesterday at all. Same blue screen for all of us, even thought you clear cache and reboot and all that stuff. That wasn't the issue. It's a WW issue.
I haven't tried today, but I'm assuming it hasn't been fixed yet.
I am surprised there hasn't been a news release or something since it was happening site wide to everyone, but if you don't see a news release about it in the next day, I'd call them and try to get a 1000kc refund.
I'm sure they're going to be swarmed with calls about this!
I had 5 parties to go to yesterday (all hosted by the same person, so she spent 5000 kc!) and none of them worked.
When you cleared your cache, did you make sure you deleted any stored cookies and temp files from your favorites list? On Windows IE, there is a box you need to uncheck to do this. (tools/internet options/delete browsing history/Preserve Favorites website data)
Even if your box is already unchecked, some people have found it helps to toggle this to checked, delete history, then uncheck box and clear again.
This blue screen of death has been happening with alarming frequency to many.
For complete instructions on how to clear your browser's cache, please click HERE.
Remember, make sure you are NOT logged on to Webkinz World when you do this. If you are logged on to Webkinz World, this will not work.
I too had the same problems with entering the clubhouse. Tried many different remedies, but none worked so I guess it is just another problem for Webkinz to solve with all the others they are currently working to fix. It is very frustrating having so many glitches, but I think this usually happens when they try to add many new things all at once. My solution is to just give us one new thing once a week instead of all of them at once and maybe that would help keep the glitches down. The problem with the parties is fixed now, but they should realize that anything they put in as new, will create havoc with their system as everyone wants to try it out right away.
Well I'm still with the blue screen AGAIN today-they STILL show on their newz page that this is fixed-which is BOLOGNA! DD's computer usually works, but she got kicked out of her party and then couldnt' get back in due to blue screen...I can ONLY hope that means they are working on it!! PLEASE!!???
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