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Old 03-03-2012, 08:42 AM   #1
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Default Event room 'Mirror Mirror' gone from Clubhouse

I have logged in to 5 accounts this morning )all on different servers/zones) and in none of them is the event room on the list. Has anyone else this problem? I already cleared cache, so that is not it...
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Old 03-03-2012, 08:44 AM   #2
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

I had the same thing happen to me. Then I logged in thru firefox and was able to see the mirror, mirror room.
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Old 03-03-2012, 08:53 AM   #3
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

I also logged in with firefox, cleared cache, logged in through the " come in and play " and I still have yet to see the mirror mirror room.

I just read this on insider: " We understand it can be frustrating for members who are not able to access certain features in Webkinz World but the location limitation restrictions are assigned by the contracts between Ganz and the Movie Companies. "

Last edited by WILLOW REDFROG; 03-03-2012 at 08:53 AM..
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Old 03-03-2012, 08:55 AM   #4
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

View Post Originally Posted by bobo247
I had the same thing happen to me. Then I logged in thru firefox and was able to see the mirror, mirror room.
thanks for your info. I am on firefox and also tried google chrome and safari - nothing so far....

View Post Originally Posted by WILLOW REDFROG
I also logged in with firefox, cleared cache, logged in through the " come in and play " and I still have yet to see the mirror mirror room.

I just read this on insider: " We understand it can be frustrating for members who are not able to access certain features in Webkinz World but the location limitation restrictions are assigned by the contracts between Ganz and the Movie Companies. "
thanks for posting.... I had no trouble yesterday and the day before....
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Old 03-03-2012, 09:12 AM   #5
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

The Mirror Mirror room is gone for me too, on all 5 accounts. I was able to find it on IE but not Firefox as of yesterday but today it is nowhere to be found. This doesn't sound like a "location limitation restriction" to me since we were able to access it previously. It sounds like another Ganz glitch. Hope it comes back, it's really frustrating. I feel like we're playing a lottery here, you never know which promotions you'll have access to and for how long.
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Old 03-03-2012, 09:18 AM   #6
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

The "location limitation" stuff means that if you aren't in the US, you can't watch the video and get those prizes.

Unfortunately I am in the US and have yet to see the darn room and I WANT THOSE PRIZES! I called ganz about other issues on Thursday and Friday and they "are aware of the problem and working on it"

I'm wondering if we should call the movie company and complain. they might put a little more pressure on Ganz than we can.
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Old 03-03-2012, 09:25 AM   #7
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

View Post Originally Posted by higgmommy
The Mirror Mirror room is gone for me too, on all 5 accounts. I was able to find it on IE but not Firefox as of yesterday but today it is nowhere to be found. This doesn't sound like a "location limitation restriction" to me since we were able to access it previously. It sounds like another Ganz glitch. Hope it comes back, it's really frustrating. I feel like we're playing a lottery here, you never know which promotions you'll have access to and for how long.
Thank you. I agree - doesn't look like a 'location limitation restriction' I am in the US too. Hope it gets fixed soon. Sorry you have to go through that.
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Old 03-03-2012, 09:25 AM   #8
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

I can't find it either... I also live in the USA
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Old 03-03-2012, 09:28 AM   #9
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

View Post Originally Posted by cria
The "location limitation" stuff means that if you aren't in the US, you can't watch the video and get those prizes.

Unfortunately I am in the US and have yet to see the darn room and I WANT THOSE PRIZES! I called ganz about other issues on Thursday and Friday and they "are aware of the problem and working on it"

I'm wondering if we should call the movie company and complain. they might put a little more pressure on Ganz than we can.
I understand you frustration but I don't think 'more pressure' is doing any good. Unfortunately Ganz tries to do too much at once - I think - and if you have 'pressure' on programming or patch up a problem, that could make things worse. I am sorry you are so frustrated but you are not alone. I hope they address the problem and get the event back on

Last edited by kuhl123; 03-03-2012 at 09:30 AM..
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Old 03-03-2012, 01:18 PM   #10
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Default Re: Event room 'Mirror Mirror' gone from Clubhouse

Sorry you are having trouble, kuhl! It showed up for me just fine today so that's really weird! Wish I could help!♥
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