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Old 09-19-2011, 05:10 PM   #1
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Default eStore Reward promo codes are WRONG!

EDIT: The proper codes are starting to come through now so this has been fixed.


This is regarding the eStore rewards promo for spending points:-

1) People who haven't even spent points are receiving codes

2) The codes in the emails are wrong anyway:-
A) The email saying you got the jungle bed actually contains the code for the gold skating dress
B) The email saying you got the seeds actually contains the jungle bed
C) The email saying you got the skating dress actually contains the seeds !

3) Sometimes the email sent isn't even the one for the prize you were expecting and then the code is still like above

4) Some codes are invalid.

my email was as I expected, the jungle bed, but the code was for the skating dress

Edit: UPDATE:-
View Post Originally Posted by jms40
I entered by 'dress' code and received the macaroni seeds as others have reported.

I just called the eStore and the rep asked for my e-mail. After looking it up, he said there is a tecnical problem that should be resolved tomorrow. New e-mails should be going out about mid-day. He said codes that were received today can be used - if they give a prize, great and if not, a good code should be received tomorrow. Hoping this does indeed all work out tomorrow and sounds like those who have decided to wait and see were correct (I didn't want to risk it LOL!).

Last edited by NedOwl; 09-20-2011 at 02:22 PM..
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Old 09-19-2011, 05:16 PM   #2
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Default Re: eStore Reward promo codes are WRONG!

Gotta love autocorrect...satire rewards promo...is your ipad trying to tell us something?!?

But, yeah, I got a bed with my code for the seeds, when I was supposed to get the skating dress.

Then, I got a second code which was supposed to be for the dress, but it gave me seeds.

What nightmare promo for the estore.
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Old 09-19-2011, 05:19 PM   #3
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Default Re: eStore Reward promo codes are WRONG!

I'm so very upset! I took part on Wednesday of the event by purcahasing the Big Top Elephant. I called this morning to see why they hadn'e been sent out yet. I get home from school and log on and it's there, A code for my skating dress! Then i enter it and i get seeds? SEEDS? I'm so upset i'd like to cry and punch whoever messed this up! And i can't even get it fixed today because the office is now closed!
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Old 09-19-2011, 05:27 PM   #4
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Default Re: eStore Reward promo codes are WRONG!

@Marci: New codes should be sent out at midday tomorrow:-

View Post Originally Posted by jms40
I entered by 'dress' code and received the macaroni seeds as others have reported.

I just called the eStore and the rep asked for my e-mail. After looking it up, he said there is a tecnical problem that should be resolved tomorrow. New e-mails should be going out about mid-day. He said codes that were received today can be used - if they give a prize, great and if not, a good code should be received tomorrow. Hoping this does indeed all work out tomorrow and sounds like those who have decided to wait and see were correct (I didn't want to risk it LOL!).
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Old 09-19-2011, 05:28 PM   #5
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Default Re: eStore Reward promo codes are WRONG!

View Post Originally Posted by Marci Cat
I'm so very upset! I took part on Wednesday of the event by purcahasing the Big Top Elephant. I called this morning to see why they hadn'e been sent out yet. I get home from school and log on and it's there, A code for my skating dress! Then i enter it and i get seeds? SEEDS? I'm so upset i'd like to cry and punch whoever messed this up! And i can't even get it fixed today because the office is now closed!
Another WI member talked to Ganz just before they closed today and the rep told her that Ganz will be sending out a second correct code to everyone that received the wrong one around midday ET tomorrow!! So wait and see if they send you the right one tomorrow before you call them... and you might not even have to bother doing that after all!!
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Old 09-19-2011, 05:28 PM   #6
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Default Re: eStore Reward promo codes are WRONG!

Thanks Ned for starting this thread. I got the email saying you got the skating dress actually contains the seeds !
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Old 09-19-2011, 05:31 PM   #7
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Default Re: eStore Reward promo codes are WRONG!

Thanks for info, i haven't entered my code yet, probably should wait till tomorrow when it is fixed hopefully.
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Old 09-19-2011, 05:34 PM   #8
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Default Re: eStore Reward promo codes are WRONG!

I did get a chance to talk to a rep. who knew all about the problem and said the same about the new codes for tomorrow. Don't worry. You all will get what you are supposed to or they will fix it if you call them. The rep. put the correct item in our dock right away.
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Old 09-19-2011, 05:34 PM   #9
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Default Re: eStore Reward promo codes are WRONG!

Will all the agony this has caused, They should let us keep both the prizes, One we get because we earned it and another for pain and suffuring. XD
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Old 09-19-2011, 05:37 PM   #10
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Default Re: eStore Reward promo codes are WRONG!

my code for the supposed jungle bed, wasn't working at all. it said "Even ID was not set".
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