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Old 02-06-2010, 02:19 PM   #1
cootie46
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Default EStore Reflections Pool

I purchased the new Spa Reflections Pool and put it in my Spa but my pet can't get in it. According to the info on the e-store my pet should be able to get in it. Anyone else have this problem?
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Old 02-06-2010, 03:35 PM   #2
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Default Re: EStore Reflections Pool

Hmm, because it is a new item, the software probably isn't all completed. It is just a glitch. You should still contact Ganz about it at this link:

http://customerservice.webkinz.com/cs/us_en/ss.php
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Old 02-06-2010, 03:37 PM   #3
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Default Re: EStore Reflections Pool

[QUOTE=brtswim;18214117]Hmm, because it is a new item, the software probably isn't all completed. It is just a glitch. You should still contact Ganz about it at this link:

[url=http://customerservice.webkinz.com/cs/us_en/ss.php]Webkinz
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Old 02-06-2010, 04:58 PM   #4
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Default Re: EStore Reflections Pool

I'm not sure but the "functionality" says "decorative/animated" but not "interactive" so I think that means like the water moves but it's not something your pet can climb into whereas the "Super Soaker Hot Tub" says it's interactive

Just a thought
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Old 02-06-2010, 05:01 PM   #5
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Default Re: EStore Reflections Pool

i think it's like the ancient wading pool. i don't think they can get in. "someone" will have to call ganz to be sure. lol
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Old 02-06-2010, 05:09 PM   #6
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Default Re: EStore Reflections Pool

View Post Originally Posted by justacat89
I'm not sure but the "functionality" says "decorative/animated" but not "interactive" so I think that means like the water moves but it's not something your pet can climb into whereas the "Super Soaker Hot Tub" says it's interactive

Just a thought
I think Justacat is correct. I also would have been surprised that my pets couldn't get into it however, because of the description that Ganz has given it:

"Should your pet fancy a calming dip in a pool, the Internal Reflections Pond is the perfect place for a peaceful paddle!"
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Old 02-06-2010, 07:26 PM   #7
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Default Re: EStore Reflections Pool

View Post Originally Posted by MsSchoolBus
I think Justacat is correct. I also would have been surprised that my pets couldn't get into it however, because of the description that Ganz has given it:

"Should your pet fancy a calming dip in a pool, the Internal Reflections Pond is the perfect place for a peaceful paddle!"
Thanks everyone for your help. I think Justacat is probably right, but like MsSchoolBus quoted it sounds like you should be able to get in it. I will call Ganz monday and ask them to make it clearer, so future people will be sure what they are buying. Thanks again
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