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Old 02-25-2010, 09:15 PM   #1
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Default estore glitch

i got this in my email,

We hope you enjoyed your Webkinz World Deluxe Membership benefits!
Please note that Deluxe Membership purchased on 8/31/09 6:02 PM with Reference Number ________________ (idk if important) will expire on Mar 3, 2010.
To continue receiving Membership benefits please purchase another Webkinz World Deluxe Membership on eStore.

i only got it like a couple months ago if that.....

But i got a year membership ... i even have the special gift in my siggy... im really scared right now... any one else have this happen to them can anyone suggest anything?
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Old 02-25-2010, 09:21 PM   #2
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Default Re: estore glitch

I have read this over and over again and i dont understand whats wrong with the gift you have recived? does it not work? can you tell a little more so i can nuderstand
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Old 02-25-2010, 09:25 PM   #3
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Default Re: estore glitch

View Post Originally Posted by Pengu911
I have read this over and over again and i dont understand whats wrong with the gift you have recived? does it not work? can you tell a little more so i can nuderstand
Its saying its expiring but i got it late in january for a year.... idk whats wrong... could it be because i had one then renewed it before it expired.... im like shakey right now ill try to explain it as well as possible
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Old 02-25-2010, 09:28 PM   #4
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Default Re: estore glitch

Sounds like you just need to make a phone call to Ganz to get it straightened out.
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Old 02-25-2010, 09:29 PM   #5
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Default Re: estore glitch

I would contact Ganz in the am...I have a deluxe and it has gone on for 10 months now without a problem...good luck ...
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Old 02-25-2010, 09:30 PM   #6
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Default Re: estore glitch

So sorry this is happening to you with your account. This is my advise to you. If you are older then 18 then call ganz tomorrow morning and explain to the rep the problem and they will take care of it.
If you are under 18 then have a adult call tomorrow here is the number good luck it will be ok.
Ganz-1-866-932-5469
Estore-1-888-818-8770
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Old 02-25-2010, 09:31 PM   #7
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Default Re: estore glitch

View Post Originally Posted by Snickerdoodlez
Sounds like you just need to make a phone call to Ganz to get it straightened out.
View Post Originally Posted by btvs49
I would contact Ganz in the am...I have a deluxe and it has gone on for 10 months now without a problem...good luck ...
I would but im not old enough... and my parents would have no idea whats happening... l: i am stuck... is there an email adress for them?
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Old 02-25-2010, 09:41 PM   #8
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Default Re: estore glitch

View Post Originally Posted by Fringe
I would but im not old enough... and my parents would have no idea whats happening... l: i am stuck... is there an email adress for them?
Who bought the Diluxe for you?
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Old 02-25-2010, 09:42 PM   #9
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Default Re: estore glitch

Can they call Ganz?
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Old 02-25-2010, 09:43 PM   #10
upside down is an M
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Default Re: estore glitch

View Post Originally Posted by canonymous
Who bought the Diluxe for you?
I bought it with my prepaid visa.......
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