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Old 03-14-2012, 07:17 PM   #1
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Question Estore 3 month membership promo item code not showing up anywhere

So during the promo time i bought a 3 month deluxe membership. It said the code for the promo will arrive no later than withing 24 hours of the 13th. So this confuses me why I haven't gotten it yet. It seems like no one has gotten it in the clubhouse.
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Old 03-14-2012, 07:55 PM   #2
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Default Re: Estore 3 month membership promo item code not showing up anywhere

I think you are referring to the Vanilla Sprinkles Cupcake Dress promo code. This has become standard procedure for Ganz ~ not sending out the codes on the day promised in the fine print of the promo. In the past when these promos were first introduced, Ganz used to be spot on and emailed the promo codes exactly on the date as promised but, in my experience, since the Great Delay of the White Knight Costume promo code fiasco, Ganz hasn't emailed a code on time since January of this year. Today was the day Ganz was supposed to email the codes for the Great Rewards promo and I'm still waiting on that email to show up.

Eventually you will get the promo code for the item, it's just a question of when. This information will save you a phone call to Ganz because the eStore customer service reps will tell you the same thing. They never know when the codes will be sent out. Some will tell you tomorrow, others will tell you this week, and still others will check with their supervisors and say it should be in your email's inbox "soon."

All any of us can do who are entitled to our promo codes is be patient and wait.
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Old 03-15-2012, 06:06 AM   #3
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Default Re: Estore 3 month membership promo item code not showing up anywhere

Or send e-mails to let them know they forgot/didn't do as promised.
Or call.
Either of these affect their statistics.



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Old 03-15-2012, 08:18 AM   #4
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Default Re: Estore 3 month membership promo item code not showing up anywhere

Thank you for the help i appreciate it.
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Old 03-15-2012, 03:29 PM   #5
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Default Re: Estore 3 month membership promo item code not showing up anywhere

I was told less than an hour ago that they would be awarded by the end of today, even though it was supposed to be yesterday. Hope this helped!

I just checked my email and it had come in at 3:15, AWESOME!

Last edited by Wuzzle; 03-15-2012 at 03:29 PM..
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Old 03-21-2012, 06:47 PM   #6
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Default Re: Estore 3 month membership promo item code not showing up anywhere

Any promos that I get are normally late. I wish Ganz would make sure they were on time.
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