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Old 02-05-2012, 02:54 PM   #1
violetj
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Default dock is glitchy

Is anyone else having a problem with their dock items? It keeps pulling items "up" into the screen. When I scroll through, 1 item is always off, and hanging up or down from the dock. It's really annoying I keep trying to go through stuff and it makes it more difficult to do. I thought maybe it was just my one side because I have way too much stuff in my dock, but I went to a side with almost nothing and it's doing the same thing! When I drag an item from my dock, it pulls another item "up". I attached 2 pics so you could see what it's doing!
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File Type: pngwebkinz dock glitch 2.png (92.8 KB, 3 views)
File Type: pngwebkinz dock glitch.png (74.6 KB, 1 views)
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Old 02-05-2012, 04:48 PM   #2
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Default Re: dock is glitchy

Mine's doing the same type of thing. Up to three items floating and one stuck behind the dock's left arrow, or stuck over it, preventing me from moving that direction. Items being fed to pet that I did not want. I have less than 60 items total.
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Old 02-05-2012, 04:49 PM   #3
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Default Re: dock is glitchy

I've heard using firefox solves that issue
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Old 02-05-2012, 05:12 PM   #4
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Default Re: dock is glitchy

You must be using Chrome and I remember reading that someone was told that Ganz does not support Chrome so don't expect this to be fixed. Either live with it or switch to Firefox or Internet Explorer. I am not sure how Ganz feels about Safari but when I try to use that I cannot enter anything into the login screen.
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Old 02-06-2012, 10:52 AM   #5
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Default Re: dock is glitchy

I use Safari and have had the same floating dock issues for at least 4 mos now. It's a nightmare when you're decorating rooms.
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Old 02-07-2012, 01:40 PM   #6
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Default Re: dock is glitchy

I use firefox and I always have floating items from my dock. It is very annoying. I always have to log out and back in again. It's been going on for months.
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Old 02-08-2012, 04:03 PM   #7
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Default Re: dock is glitchy

Funny thing is, I usually do use FireFox. Switched to Chrome because people were saying they had better luck with it on Parents Newz side. Guess I will use FF for WW!
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Old 02-08-2012, 09:08 PM   #8
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Default Re: dock is glitchy

View Post Originally Posted by marnabear
You must be using Chrome and I remember reading that someone was told that Ganz does not support Chrome so don't expect this to be fixed. Either live with it or switch to Firefox or Internet Explorer. I am not sure how Ganz feels about Safari but when I try to use that I cannot enter anything into the login screen.
To use Safari, you have to install an older version, as the newest seems to have some compatibility issues. I had that problem, too, after I updated Safari, but after re-installing the older one, I can use it just fine. It doesn't have the "floating dock" issues, either.
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Old 02-08-2012, 09:51 PM   #9
 
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Default Re: dock is glitchy

I used to have this problem when I had Chrome ... It was WICKED annoying. Now that the computer crashed a while ago and now we haven't bothered to download Chrome, we're using firefox and I have forgotten about it until you mentioned it now ... Using firefox should help, I believe. If you can't install firefox for some reason, I would suggest either reporting this to Google Chrome or to Ganz.
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Old 02-11-2012, 06:36 PM   #10
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Default Re: dock is glitchy

Don't worry, this problem is easily fixed if you log off and back in! Try using a different browser too.
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