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Old 11-29-2012, 07:25 PM   #1
MISSISSIPPIXX
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Default Dock eating christmas carol theme items

I was pleasantly suprised to see a Christmas-y Wshop theme appear for the start of winter, so I went ahead and bought all the buildings. I placed some of the buildings on one side of my yard before I logged off for dinner. When I logged back on, the others (four?) that I had had purchased were gone. I looked through my dock multiple times. No biggie. Went and bought the ones that vanished. Placed one or two, went somewhere else and got booted. Logged back on, two unplaced ones gone from my dock. This story repeated itself about three more times. The last time I placed *one* new one on my map, left the room and came back, and it was gone from where I had placed it. My money is dwindling, so I will not spend any more kinzcash on this.

I shuffled up the arrangment, and now the room isn't loading. GAH. Should I call ganz? Has anyone had this happen?

Last edited by BananaPudding; 11-29-2012 at 08:13 PM..
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Old 11-29-2012, 07:29 PM   #2
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Default Re: Dock eating christmas carol theme items

View Post Originally Posted by BananaPudding
I was pleasantly suprised to see a Christmas-y Wshop theme appear for the start of winter, so I went ahead and bought all the buildings. I placed some of the buildings on one side of my yard before I logged off for dinner. When I logged back on, the others (four?) that I had had purchased were gone. I looked through my dock multiple times and they were completely gone. No biggie. Went and bought the ones that vanished. Placed one or two, went somewhere else and got booted. Logged back on, two unplaced ones gone from my dock. This story repeated itself about three more times. The last time I placed *one* new one on my map, left the room and came back, and it was gone from where I had placed it. My money is dwindling, so I will not spend any more kinzcash on this.

I shuffled up the arrangment, and now the room isn't loading. GAH. Should I call ganz? Has anyone had this happen?
Yes call ganz everyone needs to work to get glitches fixed I want to make that theme please call ganz
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Old 11-29-2012, 07:31 PM   #3
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Default Re: Dock eating christmas carol theme items

View Post Originally Posted by BananaPudding
I was pleasantly suprised to see a Christmas-y Wshop theme appear for the start of winter, so I went ahead and bought all the buildings. I placed some of the buildings on one side of my yard before I logged off for dinner. When I logged back on, the others (four?) that I had had purchased were gone. I looked through my dock multiple times and they were completely gone. No biggie. Went and bought the ones that vanished. Placed one or two, went somewhere else and got booted. Logged back on, two unplaced ones gone from my dock. This story repeated itself about three more times. The last time I placed *one* new one on my map, left the room and came back, and it was gone from where I had placed it. My money is dwindling, so I will not spend any more kinzcash on this.

I shuffled up the arrangment, and now the room isn't loading. GAH. Should I call ganz? Has anyone had this happen?
Were they yummy? lol Jk What Mattyboo1 said.
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Old 11-30-2012, 01:01 AM   #4
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Default Re: Dock eating christmas carol theme items

Did you try logging out and logging back in? The houses are like fences so they go just outsiide your yard and only on two sides. They are objects so make sure you are looking for them in the right place of your dock.

I haven't had any problem with the buildings but bought only the new one this year since I had most of them. If your room won't load then you need to call Ganz.
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Old 11-30-2012, 01:10 AM   #5
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Default Re: Dock eating christmas carol theme items

try different browser/computer. And yes, it has to be fixed
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Old 11-30-2012, 06:55 AM   #6
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Default Re: Dock eating christmas carol theme items

If you put the cobble stone pieces in that room, don't try to put train track on it. I lost 6 pieces of track and a piece of cobble stone. I called Ganz to get my stuff back. I worked with two different people at Ganz and the only explantion they could give me was that you can not put the track on the cobble stone pieces.
Check your room before you get off the phone with Ganz as their screen showed the pieces when my screen did not, they were "stuck under the floor". Ganz replaced the pieces to my dock and life if good again.
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Old 12-01-2012, 02:54 PM   #7
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Default Re: Dock eating christmas carol theme items

Yes, I tried logging in and out numerous times and it's still not loading. My dock is pretty organized, and I actually noticed the number of total items decrease multiple times upon logging on.

I wish Ganz was open on weekends. I will be calling monday.
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