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Old 07-18-2011, 12:46 PM   #11
ill make Xmas great
 
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Default Re: Disappearing Vehicles!

View Post Originally Posted by PrincesssCrysta
Happened to me, too! Lost 2 hot air balloons, including Wacky Zingoz balloon.
You can get it back! Just...
1. Log out and Log in.
2. Double-check your dock. If the balloons are not there still,
3. Clear your cache, log out and log in.
4. In customer support, fill out a form in "I had a totally different type of error message!".
5. Wait for an answer, the item will appear 12-72 hrs. after the report.
I hope this works for you!

View Post Originally Posted by WebbyMomKinz
There is a form you can fill out off of the main page for Webkinz. Just go to HELP, then the customer support page from the left hand links and then click on 'I have something stuck' choose what is stuck and fill out the forms. You will need one of the pets for that account's secret code.

or try this link

It will be fixed in a couple days. I have done this quite a few times and it is completely safe. Usually the item ends up placed back in you dock.

Once I had a pineapple lamp stuck outside of a room, just floating in mid air. I filled out the form and submitted it, the next day every single pineapple lamp that I owned was in my dock.

Hope this helps
Good advice, but this is mainly concerning disappearing vehicles, not stuck vehicles.
But still, thanks for the link.
Here's the error link.

Last edited by RobertFrog; 07-18-2011 at 12:46 PM..
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Old 07-18-2011, 02:32 PM   #12
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Default Re: Disappearing Vehicles!

omg my dad helped me find my cars because this happen to me so we looked in rooms and it was in the room where i started with
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Old 07-18-2011, 04:22 PM   #13
marnabear
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Default Re: Disappearing Vehicles!

If I cannot find an item I do exactly what WebbyMomKinz does and I fill out the stuck item form even if the item is not stuck. They will find it for you and put it in your dock. The only problem is that if you have more than one of that item they will put all of them in your dock.

It's easier than calling them or having an adult calling for you and you should get your item back in one or two days.
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