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Old 09-01-2010, 01:26 PM   #1
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Default Didn't receive my Deluxe Gift

Hey everybody!
Today I logged on exspecting to get my Deluxe gift but it wasn't there!
I'm on a year deluxe membership but it ends in 5 days. I still have all the deluxe features like the dock colors, the gold zone, the deluxe section of the curio shop, extra kinzville acadamy classes.... did I not get my gift because my membership ends in 5 days?
I also cleared my cashe and that didn't help.
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Old 09-01-2010, 01:38 PM   #2
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Default Re: Didn't receive my Deluxe Gift

You already got your 12 gifts for the year...sorry.
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Old 09-01-2010, 01:42 PM   #3
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Default Re: Didn't receive my Deluxe Gift

If your account expires in 5 days, that means you signed up last year in Sept. You should have received a Deluxe gift box for Sept 2009 at that point. So you have gotten 12 deluxe monthly gift boxes throughout the past year. Your other acct benefits will continue until your exp date, but you won't get a "2nd" Sept gift box. If you renew/sign up again for another year sometime this month, you will receive the Sept 2010 gift box and start the cycle again...

Hope this helps!
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Old 09-01-2010, 01:45 PM   #4
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Default Re: Didn't receive my Deluxe Gift

Oh... got ya. If I get another deluxe membership today will it give me this sept. gift?
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Old 09-01-2010, 02:00 PM   #5
Akiro
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Default Re: Didn't receive my Deluxe Gift

I have an account that is expiring soon to. I renewed it yesterday on the New family plan. I got the gift box on one account,but not the other two. I called the estore. They took my information and phone #. Said they will get back to me as soon as they find out what is going on. They also said they have had other calls about the same issue. So I will have to wait and see. however since I paid them a lot of money yesterday I really expect this to be fixed very soon!!!!
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Old 09-01-2010, 05:17 PM   #6
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Default WHERE IS SEPTEMBER'S DELUXE GIFT?

today is the first of the month, whatever happened to the deluxe monthly gift? My membership is supposed to expire until October, anyone know about this?

Last edited by CLOUD DANCER; 09-01-2010 at 07:37 PM..
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Old 09-01-2010, 06:49 PM   #7
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Default Re: Didn't receive my Deluxe Gift

that happened to me once i think if your deluxe is starting to expire you don't get your gift for that month uuggh what a bummer xD
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Old 09-01-2010, 08:37 PM   #8
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Default Re: Didn't receive my Deluxe Gift

omg me too!!!!!!!!!! mine expires in a few day, but i have the auto matic renewal soo,,,, idk. but i still have all of the features, including the deluxe advantage at the estore on my webkinz account.
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Old 09-01-2010, 08:41 PM   #9
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Default September Gift Box Glitch

Has anyone else had a problem receiving their September 2010 Deluxe Gift Box??? I haven't gotten mine yet, just wanted to know if anyone else has had this problem...

please help!!!!!!!!!!!!!!!

Last edited by mommamia12; 09-01-2010 at 08:41 PM..
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Old 09-01-2010, 09:41 PM   #10
greenspryte
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Default Re: Didn't receive my Deluxe Gift

Yes Wyn, if you renew today - or tomorrow if it's too late there today, you will get the September gift box. Mine expires this month and I didn't get the gift this morning but I did renew it today. Same thing happened on granddaughters' accounts a couple of months ago.
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