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Old 03-13-2011, 10:42 AM   #1
Diabetes Awareness
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Default Did not get Fountain with all coins collected

I am not sure if this has happened to anyone else but I did not get the fountain even with all coins collected. I just finised up on 10 accounts (3 of which were missing the red coin). I did not expect to get the fountain on the accounts that were missing the red coin. But I did not get it on 5 accounts that did have all the coins. Says I have won the prize but nothing......

On the accounts that did win it popped up right away and was in my dock. The accounts that did not get it just registered the coin but no prize.

Last edited by Joani; 03-14-2011 at 09:35 PM..
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Old 03-13-2011, 10:49 AM   #2
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Default Re: Did not get Fountain with all coins collected

That is terrible i feel bad for you no i have not got the fountain cause on 6 accounts i need the red coins and still no red coins i hope they fix this problem for us all and you get your grand prize. Good luck
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Old 03-13-2011, 03:31 PM   #3
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Default Re: Did not get Fountain with all coins collected

I have 8 accounts did not receive 1 fountain.
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Old 03-13-2011, 04:38 PM   #4
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Default Re: Did not get Fountain with all coins collected

The same thing happened to me! This morning I got my purple coin (I already had the red coin so I thought that the glitch wouldn't effect me) I logged out and back in mutiple times and still nothing in my doc. I'm glad that I am not the only person that this happened to. I hope it gets fixed!
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Old 03-13-2011, 08:45 PM   #5
Diabetes Awareness
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Default Re: Did not get Fountain with all coins collected

I see that they are working on the "red coin" glitch. I hope they fix this also. If not I will be calling in the morning.
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Old 03-14-2011, 08:24 AM   #6
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Default Re: Did not get Fountain with all coins collected

This happened to me also...i finished 4 of my nephews' accounts last night and this morning and only got one fountain out of the four [last night]...all 4 began with the red coins but three of the four just registered the last coin by saying 'you have been awarded a purple coin' and then no fountain at all...phone lines at ganz are solid busy...it's gonna be a long day i think...i hope ganz is aware of this second issue with the leprechaun and i hope that they give us the red coins to go with our coin collections also...i am near completion with 5 more of my niece and nephews' accounts which all started with the red coin...no guarantee on getting the fountain i guess...and i still have 12 of mine with 5 coins cuz they all started with the orange coin...

I love your avatar fluffy113!

Last edited by gracekiara; 03-14-2011 at 08:24 AM..
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Old 03-14-2011, 09:34 PM   #7
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Default Re: Did not get Fountain with all coins collected

Well it appears that this glitch has been fixed. I was able to go into my room and click on the pot to get my fountain. Worked on all accounts that did not get the prize yesterday. Yay.
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