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I logged into my main account between 6:00 and 7:00 EDT and my gift box was there.
However as of 7:05 EDT, it is NOT in any of the other accounts. I have logged in, loaded the dock, logged out, cleared cache, logged back in, loaded the dock...nothing. Repeated the process several times for all the sub-accounts.
Same glitch as last month, "New" Family Deluxe.
The main account is NA, the others are NA, Asian, Euro.
Well, it's now after 9 am, and I didn't get my deluxe gift boxes in any account, but my main one. Not the ones on the family deluxe. What is worse, is 2 of the extra accounts were friends. I feel so bad for them. Do we have to call to get it fixed, or will it be done sometime today? Thanks.
I just called Ganz. I was told they are going to try to work on a program fix because at this point they aren't wanting to put them in manually because there are too many! So I was told to wait a couple of days for this to get resolved and if I don't see it then to call back then.
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