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I wish GANZ would go back to the Daily KinzCare where you actually had to click on it so you could "physically" do the Daily KinzCare. Here is another week, where my Daily KinzCare did not pop-up on the screen when I logged in.
I am so tired of not getting a completed week in the Daily KinzCare. Sometimes it opens, sometimes not until I have logged in and out as many as six times in one day.
(I've cleaned, deleted, and logged in and out.) I don't think this is fair, and I want to see the Daily KinzCare back in my Daily Activities. This way, when I miss one, shame on me. Instead of "Shame on GANZ". I don't think we should be penalized for missing a day, when the program fails to work properly. Come on GANZ, fix this, Please?
I HAVE called Ganz because that Daily Kinz Care Menu doesn't pop up for me all the time or at all sometimes on the accounts I care for.
And it is frustrating not to get the prizes each week when you've been on, but due to programming or whatever, the menu doesn't pop up at all.
I suggested that they go back to the other pull-down menu as well, so at least you can go back and check whether you've done it for the day. And you don't have to wonder if it popped that day or not, and find out later in the week that it didn't, if the care menu decides to actually appear by chance on another day.
If you have this problem, and to anyone who has this problem, I would suggest calling Ganz, because otherwise they assume that there isn't a problem.
It isn't about clearing your cache either, or even using certain browsers, because that doesn't always work. I have to get back to them again, because they haven't fixed my problem yet.
That happened to me two weeks ago, when the new prizes were added. I logged out and back in multiple times and it never appeared. I would like to have it appear when you log in, and be availible from the "Me and my Pets" section.
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