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Old 11-17-2010, 02:28 PM   #11
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Default Re: Could not choose prize for my silver keys

OMG that is scary!!! It is too hard to get those keys, and then to finally get them and have this happen?

I'm crying with you my friend!
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Old 11-17-2010, 04:26 PM   #12
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Default Re: Could not choose prize for my silver keys

thank you dragonbird.

rats, I have to wait to give you rep.

Last edited by mimzysmom; 11-17-2010 at 04:29 PM..
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Old 11-17-2010, 04:39 PM   #13
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Default Re: Could not choose prize for my silver keys

that stinks! I'm sorry to hear that.
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Old 11-17-2010, 04:44 PM   #14
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Default Re: Could not choose prize for my silver keys

Wow! How disappointing! I would also take the cautious approach because of the possibility of losing everything. Is this something you could contact Ganz about?

I hope the next time you find the key that you will have success!
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Old 11-17-2010, 04:49 PM   #15
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Default Re: Could not choose prize for my silver keys

View Post Originally Posted by Queen of Sheba
Wow! How disappointing! I would also take the cautious approach because of the possibility of losing everything. Is this something you could contact Ganz about?

I hope the next time you find the key that you will have success!
I did not want to try customer service. I should have. They have always been so nice. I just chose the balloons.
I am going to try the advice of logging out and trying again if this happens again.
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Old 11-17-2010, 04:49 PM   #16
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Default Re: Could not choose prize for my silver keys

That is Awful! Especially with being just one Gold Key away! And to have to get Another Pixie Pod Balloon? I mean I Love the Balloons & All, but if you could get the Crystal where you could decorate a room or even a Top Hat to wear, that would have been Better than Your Fourth Pixie Pod Balloons! I am So Sorry!
Hugs!
PP
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Old 11-17-2010, 04:52 PM   #17
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Default Re: Could not choose prize for my silver keys

Thank you police property. I have the pink crystal and the hat already. I have been very lucky with the silver keys. That is why I wanted the gold key so much.
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Old 11-20-2010, 08:16 AM   #18
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Default Re: Could not choose prize for my silver keys

i hope this glitch gets fixed because i only need to get one more silver key. what do you suggest I do once I unlock the last key????
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Old 11-20-2010, 08:17 AM   #19
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Default Re: Could not choose prize for my silver keys

View Post Originally Posted by Margo
I'm sorry that you felt you had to choose something that you didn't want. While it is true that you can't collect anymore silver keys until you decide what to do with the 15 you have, you do not lose them if you log out. If this happens again, try logging out and back in. Go to the forest and click on the place to show your keys and see if you can scroll then. At times I am unsure what I want to get and so I don't always choose right away, but you will not lose the keys you have if you wait to decide, you just won't be able to collect any more until then.
View Post Originally Posted by dolphin9797
i hope this glitch gets fixed because i only need to get one more silver key. what do you suggest I do once I unlock the last key????
This is the advice from Margo. I plan to try it if it happens to me again.
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Old 11-20-2010, 08:27 AM   #20
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Default Re: Could not choose prize for my silver keys

Try Margo's advice mimzy..fir SURE!

I have had this happen to me. I thought I lost everything too but I logged out and back in and I could choose the key!

It takes SO long to get those keys!!!!
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