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Old 10-12-2011, 10:32 AM   #11
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Default Re: Halloween cauldron locks me out of room

That stinks!
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Old 10-12-2011, 10:40 AM   #12
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Default Re: Halloween cauldron locks me out of room

I couldn't get in to my yard with a cauldron fridge using FF7.
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Old 10-12-2011, 11:05 AM   #13
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Default Re: Room screen is all black

I just got off the phone with ganz. I had two rooms locked. She finally found out that both rooms had the Cold Flames Cauldron. She removed them to my dock and told me not to put them back in again untill they fixed the problem or the rooms would lock up again. No time frame for fixing it though. At least I can now get into the rooms.
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Old 10-12-2011, 11:56 AM   #14
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Default Re: Room screen is all black

I'm having the same problem too, both the "old" Cold Cauldron bought in previous years, and buying a new one.... gives me the black screen of death for those rooms and I'm locked out.
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Old 10-12-2011, 12:25 PM   #15
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Default Re: Halloween cauldron locks me out of room

Same here. I did call Ganz and they are aware of the problem and are working on it.
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Old 10-12-2011, 12:28 PM   #16
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Default Re: Cold Flames Cauldron Freezes Webkinz Accounts!

Oh No! Good thing I Didn't put it in my room yet. I hope this glich gets fixed soon. Sorry if this is happening to you.

Last edited by inthepink720; 10-14-2011 at 02:59 PM..
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Old 10-12-2011, 12:29 PM   #17
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Default Re: Cold Flames Cauldron Freezes Webkinz Accounts!

Weird, especially since this is not a new item. Also, I had no idea it was a refrigerator!
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Old 10-12-2011, 12:32 PM   #18
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Default Re: Cold Flames Cauldron Freezes Webkinz Accounts!

That is weird..
I have one in my graveyard that I got last year, and it hasn't froze that room.
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Old 10-12-2011, 12:35 PM   #19
Pokemon time!
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Default Re: Cold Flames Cauldron Freezes Webkinz Accounts!

Thank you for the info. Webberlily!
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Old 10-12-2011, 01:07 PM   #20
 
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Default Re: Cold Flames Cauldron Freezes Webkinz Accounts!

As Webberlily said it is browser dependent. I am using Chrome and can add all of the Cold Flames Cauldrons to a room that I desire with no issues at all. I had two rooms with them and both are usable (I also bought new ones and put them in a 3 room with no problems).

So if you are having troubles, you might want to switch up the browser to see if that helps.
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