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Old 10-12-2011, 07:58 AM   #1
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Default Room screen is all black

Tried going to my room and the screen is just black.
No log out button nothing appears.
Anyone else having this problem?


Okay so i went to another pet and got to room ok.
Then I went back to my NightMare and tried to enter her room and black screen again.
I am almost thinking it has to do with an item in that room.

Last edited by Webberlily; 10-15-2011 at 11:36 AM.. Reason: still getting reports that the glitch is not fixed
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Old 10-12-2011, 08:30 AM   #2
Akiro
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Default Re: Room screen is all black

Some of my rooms are loading. Some are not. Some are freezing and some are going black. This is happening on two accounts. We have three others that are fine. I am thinking it is a server problem. Going to call Ganz if it keeps up.
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Old 10-12-2011, 08:31 AM   #3
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Default Re: Room screen is all black

Okay it is definetly something in that room.
I took a pet for a walk and tried to walk into that room and just black screen.
I almost think i put the inflatable pumpkin from peek a newz in that room yesterday.

Nope found the pumpkin so not that..

Last edited by Ms.Mom; 10-12-2011 at 08:42 AM..
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Old 10-12-2011, 08:43 AM   #4
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Default Re: Room screen is all black

Do you have a cold flames cauldron in those rooms? I just put one in my black cat's room and everything froze up and I got booted out to a green screen and I can't get back in.

I've been trying to call Ganz, but the phone just rings and rings. Something definitely got messed up with maintenance.
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Old 10-12-2011, 08:48 AM   #5
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Default Re: Room screen is all black

View Post Originally Posted by Honeybear
Do you have a cold flames cauldron in those rooms? I just put one in my black cat's room and everything froze up and I got booted out to a green screen and I can't get back in.

I've been trying to call Ganz, but the phone just rings and rings. Something definitely got messed up with maintenance.

Oh yes I do have that in that room..
So I guess we can figure that is where the issue is.
The Cold Flames Cauldron must be acting up.
I knew it was something in there cause all my other rooms are working fine.

Mine is still not working, guess i will wait to see if it gets fixed.

Good Luck I hope yours gets fixed soon.

Last edited by Ms.Mom; 10-12-2011 at 09:03 AM..
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Old 10-12-2011, 09:05 AM   #6
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Default Re: Room screen is all black

My rooms on my accounts with the Cold Flames Cauldron kicks me to a green screen when I try to go to that room. On one account the Webkinz Rep took the Cauldron out and the room loaded. When I put it back in the Cauldron kicked me to the green screen again. He told me not to put it back in the room for now. But all of my other accounts with the Cauldrons are locked up.
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Old 10-12-2011, 09:16 AM   #7
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Default Re: Room screen is all black

HELP! Frosty is stuck in his halloween room! arghhh! At first I thought it was a snowman issue but I guess I am wrong huh? Crystal my other snowman must be in a halloween room also. drat!
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Old 10-12-2011, 09:25 AM   #8
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Default Re: Room screen is all black

Sorry to hear others are locked out, but happy to have confirmation of what caused it, and to know someone got through to Ganz! Guess I'll wait a bit and try again with that room tomorrow before trying to call again.

Frustrating, though!
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Old 10-12-2011, 09:48 AM   #9
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Default Re: Room screen is all black

View Post Originally Posted by nana
He told me not to put it back in the room for now. But all of my other accounts with the Cauldrons are locked up.
I'm locked out of a bunch of rooms on my accounts.
Did he tell you if anyone was fixing this problem or when it might get fixed?
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Old 10-12-2011, 10:30 AM   #10
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Default Halloween cauldron locks me out of room

after today's update, i can no longer go into a room that has the animated halloween cauldron in it. i have tried several accounts and browsers and of course i have cleared cache and rebooted, it's update day

Last edited by jagular; 10-15-2011 at 03:11 PM..
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