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Old 11-24-2009, 11:36 AM   #1
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Default code shop

I don't know if this is related but everytime I try and enter a code from a pack of series 1 trading cards I keep getting logged out!
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Old 11-24-2009, 12:11 PM   #2
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Default Re: anyone else getting logged out?

I have the same problem. Whenever I try to enter a code of any origin I get logged out. I tried cleaning my cache and still have the same problem. I have many different accounts that include my grandchildren and some 'adopted' quasi grandkids and it happens in all of them.
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Old 11-24-2009, 12:19 PM   #3
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Default Re: anyone else getting logged out?

Thanks, everyone, for your comments.
I thought it was just ME and that I'd need to try and deal with the folks at Webkinz....not a pleasant prospect.
I was trying to find some quick cash, hoping the trading card codes would help.
I get logged out every time I try.
no bowling alley for me today, I guess.
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Old 11-24-2009, 12:22 PM   #4
soebled2
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Default Code Shop Not Working

I've tried to enter virtual card codes on one account and get the "webkinz world is down" message while being booted off. Went on to another account and tried to add a figurine code and the exact same thing.
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Old 11-24-2009, 12:27 PM   #5
marnabear
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Default Re: Code Shop Not Working

I added some codes last night and did not have a problem with them. I have another one so I will try soon and post what happens.
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Old 11-24-2009, 12:31 PM   #6
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Default Re: Code Shop Not Working

I have been having this problem today too. Wanted to get my caring valley tree before December. Tried different computers and also updated my flash and it still just logs me out with the Oops screen.
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Old 11-24-2009, 12:34 PM   #7
koko4607
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Default Re: Code Shop Not Working

Also having the same problem. Each time I click unlock code I get logged out of webkinz. I was entering a zumbuddy code. Tried twice both times got logged out when I clicked unlock code.

Last edited by koko4607; 11-24-2009 at 12:39 PM..
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Old 11-24-2009, 12:41 PM   #8
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Default Re: Code Shop Not Working

That's a bummer! I bought a box of trading cards for the kids and we were going to open them today after school.
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Old 11-24-2009, 12:42 PM   #9
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Default Re: anyone else getting logged out?

I got logged out when I tried to enter a new Zumbuddy in each account. It happened both in IE and Mozilla Firefox... cleared cache also, & still got logged out.
I'm going to call now to report to Ganz to make absolutely sure they know about it, although I'm quite sure they already do.
Serena:ccat:

I just got off the phone with a Ganz rep. She checked and they were unaware of the problem. She checked my feature codes for the Zumbuddies and her computer told her the codes do not exist.
It sounds as if some of you are having logging off problems of different sorts. I would suggest that you call in and tell them your specific problem. More feedback may help them get the problem fixed sooner. As they have said before, if they don't know about the problem, they can't fix it.
Tel. 1-866-932-5469
Serena:ccat:

Last edited by Serena; 11-24-2009 at 12:42 PM..
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Old 11-24-2009, 01:02 PM   #10
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Default Re: anyone else getting logged out?

Thank you, Serena. I phoned Webkinz as you suggested.
My problem was with Feature Codes in trading cards.

Crazy as this sounds, I need to MAIL (You know, the Canada Post-style mail!) them my trading card and they'll send me new
Good
Feature codes.
Weird, don't you think?
Good luck to everyone else.
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