FIXED Christmas challenge 2/4 no prizes!

[melethana]

level 2/4 in the new Christmas challenge is supposed to give the santakinz workshop flooring and wallpaper, last seen 2010. I completed the activities, moved on to level 3/4, but saw no pop-up alerting me of new prizes, and they were not added to my dock.

The last task I did was play Spree in the arcade. I wonder if people who did something else last got the prize?

[peacemom]

I also did not get a pop up or see the wall/floor in my dock, until I logged out and back in

Try doing that and it should be in your dock. This has happened before with other challenges.

If it's still not there, you can call Ganz on Mon. thru Fri. at 1-866-932-5469 from 9am to 6pm EST

or...you can win them both in the new Peek a Newz on WKN

Here's a link :

Nick’s Holiday Peek-A-Newz | WKN: Webkinz Newz

[Vickie]

Same thing happened to me, no pop up saying I won the wallpaper and flooring. I checked my dock and the prizes were not there so I logged out and back in and there they were!

[Liw]

The same thing happened to me too. I logged out and in and the prizes aren my doc.

[Directioner]

When I was on that round of the challenge, I received my prizes.
I would try logging out, then logging back in.
If that doesn't work, here is the information for calling Ganz. Contact Ganz

[melethana]

oh, thanks everyone! I logged out, and when I logged in the santakinz flooring and wallpaper where in my dock