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Old 11-19-2010, 05:32 PM   #1
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Default Can't view status of "My Mazes" in Mazin Hamsters

For the last two days, I have been unable to view the status of the maze that I published in the Mazin Hamster Community Mazes. When you are in the Community Mazes section, you can click on the "My Mazes" button which should take you to a screen where you can view the status of the mazes that you uploaded. It shows you how many times your maze has been favorited, played, etc. This is also the screen where you can publish or unpublish your mazes. But now, I'm not getting this info. I just get this:

Click the image to open in full size.

Also, when I'm in the "build" section of Mazin Hamsters, it will not let me select the maze that I published. It says that I have 2 mazes, but it will only let me see the one that I have not published. Up until 2 days ago, I could still view the one that I had published.

At first I thought it might just be my computer, but then I tried it on a different computer with different internet access and I had the same problem. Is this happening to anyone else?

My maze is still there in the community mazes; I can still play it. But I can't see it's stats, and I can't access it under the "build" section.

Last edited by acourt; 11-26-2010 at 11:56 AM.. Reason: It's fixed now
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Old 11-19-2010, 05:59 PM   #2
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Default Re: Can't view status of "My Mazes" in Mazin Hamsters

SAME HERE BUT I LOST MY MAZE ALL TOGETTER. I'M GALD IT'S NOT JUST ME BUT SORRY TO HERE THAT YOU ARE HAVING THE SAME PROBLEM TOO.
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Old 11-20-2010, 05:39 AM   #3
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Default Re: Can't view status of "My Mazes" in Mazin Hamsters

I had the same problem. I also couldn't get the money to come up when doing the search for presents in the wooded area. I was going to unpublish my maze, make some revisions, and change some wallpaper since I added 2 more little hamsters.
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Old 11-24-2010, 05:58 PM   #4
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Default Re: Can't view status of "My Mazes" in Mazin Hamsters

I had called the toll free # and spoke to a tech support person Monday, she tried to see my maze by logging onto my acct, and had problems also. She said they are working on it, and hopefully will be fixed by end of week. If not you can call 866-932-5469 between 9am - 6pm EST and give them information. She was able to get my prizes for me that I had won in the glen, but had not been awarded in my dock.
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Old 11-26-2010, 11:53 AM   #5
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Default Re: Can't view status of "My Mazes" in Mazin Hamsters

View Post Originally Posted by 3sp
I had called the toll free # and spoke to a tech support person Monday, she tried to see my maze by logging onto my acct, and had problems also. She said they are working on it, and hopefully will be fixed by end of week. If not you can call 866-932-5469 between 9am - 6pm EST and give them information. She was able to get my prizes for me that I had won in the glen, but had not been awarded in my dock.
It's good to know that they are aware of it. Thanks for calling them. When we get back from Thanksgiving break, I may give them a call myself.

As of this morning's maintenance, I can view my mazes again the the community mazes (and unpublish/edit it, too!) Hooray!

Last edited by acourt; 11-26-2010 at 11:53 AM..
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Old 11-27-2010, 09:22 PM   #6
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Default Re: Can't view status of "My Mazes" in Mazin Hamsters

hmm i wish i could help i suggest calling ganz!
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