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Old 04-02-2012, 09:20 AM   #1
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Default Can't see my DOCK, HELP please

Hi everyone
About 2 days ago I noticed that I couldn't see or get at my DOCK. I was hoping it was a glitch but nothing seems to have changed.
I have tried zooming out & that didn't work.
So I'm basically at a total loss as to how to get my full screen back and actually be able to get into my DOCK
Right now the green part of WW is covering it up
Please help it's driving me nuts
Thank you all in advanced for any help you can give

Last edited by bromsisa; 04-02-2012 at 09:45 AM..
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Old 04-02-2012, 09:40 AM   #2
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Default Re: Can't see my DOCK, HELP please

F11 will put it in full screen mode and you should be able to see your dock. Press F11 again to take you out of it.
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Old 04-02-2012, 09:45 AM   #3
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Default Re: Can't see my DOCK, HELP please

View Post Originally Posted by ginger
F11 will put it in full screen mode and you should be able to see your dock. Press F11 again to take you out of it.

I tried it and apparently I am already in full screen mode
But I sincerely appreciate your taking the time to respond, thank you
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Old 04-02-2012, 10:26 AM   #4
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Default Re: Can't see my DOCK, HELP please

Hi bromsisa,

It's possible that the display resolution size on your computer was unintentionally changed. Try reading this Ganz article:

Webkinz
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Old 04-02-2012, 02:46 PM   #5
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Default Re: Can't see my DOCK, HELP please

View Post Originally Posted by Mynoey
Hi bromsisa,

It's possible that the display resolution size on your computer was unintentionally changed. Try reading this Ganz article:

Webkinz

Thank you for the link unfortunately it didn't work
And I sincerely thank you for your response

Any other suggestions welcome

WOAH
It seems to have magically fixed itself
knock on wood that it stays this way

And thank you again for those that took time to help me

Last edited by bromsisa; 04-02-2012 at 02:46 PM..
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Old 04-02-2012, 03:22 PM   #6
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Default Re: Can't see my DOCK, HELP please

Hi browsisa:
I have had this problem for over 6 months now. The advertising covers half the screen when I log in through the Come in and Play page and when I get in to Webkinz I can not see the bottom of my dock to open it. So this is what I have been doing.
1. Log in through Customer Service page. if this is down ( like mine is right now)
2. Then log in through Bulletinz page.


So far so good this has been working for me. Note I am using Fire fox. and my computer is set at 1024x723 resolution.

I hope this help you.
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Old 04-02-2012, 06:09 PM   #7
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Default Re: Can't see my DOCK, HELP please

Press the button F11. If the problem continues contact Ganz.
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